Inventory Specialist

Walgreens•Hamden, CT

9d•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory management, champions On-Shelf Availability, and handles receiving, counting, ordering, pricing, returns, claims, and other inventory processes. The specialist reviews reports and system applications that affect on-hand balances and pricing, maintains accurate inventory records, validates planograms, and supports asset protection. In designated stores, the specialist may open or close the store or serve as leader on duty when store management is absent. The role also supports customer service, package delivery and pickup processes, physical inventory, pricing compliance, and the maintenance of clean, well-merchandised counters and shelves. Under pharmacist-in-charge supervision, the specialist completes specified pharmacy inventory tasks. The specialist attends required training, completes e-learning, and obtains and maintains a state-required pharmacy license or certification.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train team members on storewide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, posting shipments, completing smart counts, and facilitating returns and transfers under the supervision of the pharmacist-in-charge.
Manage receiving, counting, pricing, returns, claims, and other in-store inventory processes; scan deliveries while vendors are still in the store and follow up on undelivered or inaccurate orders.
Champion and complete the On-Shelf Availability process, including scan outs, disposals, call-ins, and vendor returns before expiration.
Validate planograms and use reports and system applications to help ensure accurate on-hand balances and pricing.
Execute and maintain front-end and pharmacy asset protection techniques, and file claims for overages, shortages, order errors, and damaged goods, including prescription drugs.
Complete price changes, markdowns, markdown deletions, signage, and other pricing and regulatory pricing tasks.
Support front-end and pharmacy ordering, monitor pharmacy manual orders for excess, maintain consigned inventory, and order expense items as needed.
Update on-hands for designated pull-and-quarantine items and place those items in the designated holding area.
Maintain accurate inventory counts and on-hand quantities across departments, stockroom, overstock locations, and pharmacy.
Ensure inventory compliance with state and local laws concerning regulated products.
Maintain inventory records and organize invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including preparing store areas and auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised, and remain knowledgeable about store systems and equipment.
Assist and coach the store team on package delivery activities, package scanning and returns, and daily inventory functions; support the Pickup Program.
In designated stores, open or close the store in the absence of management, complete required systems start-ups and cash-handling duties, and prepare the floor and stockroom for the business day.
Engage customers, offer assistance, model customer-service best practices, and, when serving as leader on duty, resolve customer issues and answer questions.
When serving as leader on duty, communicate assigned tasks, report disciplinary issues and customer complaints to management, and complete assigned point-of-sale and cash-handling responsibilities.
Attend company training, complete required e-learning and safety training, and obtain and maintain any state-required pharmacy license or certification.
Serve as a liaison between management and non-management team members by coaching and developing their inventory-system capabilities.
Comply with company policies and procedures, maintain respectful coworker relationships, and complete other assigned tasks.