Market Delivery Inventory Specialist
About The Position
The Market Delivery Inventory Specialist manages inventory processes and stakeholder relationships to support supply chain efficiency. The role works on-site, communicates with internal and external customers, maintains vendor relationships, and handles the Return to Manufacturer program. Responsibilities also include managing product categories, monitoring reports, and resolving claims with a third-party logistics partner. The position involves physical work such as handling and transporting merchandise, managing inventory, disposing of waste, and operating equipment to move appliances. The schedule offers various shifts Monday through Sunday: 6 a.m.–3 p.m., 9 a.m.–6 p.m., or 12 p.m.–9 p.m. Flexible work availability is required, and a preferred schedule is not guaranteed. Working conditions may include indoor and outdoor environments, extreme heat or cold, wet or humid conditions, wind or drafts, noise, and moving or shaking objects and equipment. Lifting guidelines limit individual lifts to 70 pounds; team lifts are used minimally starting at 70 pounds or when needed. Powered equipment must be used as required, with proper training or assistance from a trained coworker.
Requirements
- High school diploma or equivalent.
- At least 1 year of directly related experience.
- Flexible work availability for various shifts Monday through Sunday.
Nice To Haves
- 1 year of experience with inventory and returns processes.
- 6 months of experience communicating with vendors.
Responsibilities
- Communicate with internal and external customers.
- Maintain positive relationships with vendors, liquidation partners, the Bulk Distribution Center (BDC), and outlets.
- Complete the Return to Manufacturer (RTM) program, including paperwork, vendor contact, and credit processing.
- Process and disposition damaged, discontinued, defective, special-order, and cancelled products.
- Generate and monitor reports, including the RTM worklist and damaged-on-hand list.
- Maintain ongoing communication with the third-party logistics partner to address and resolve customer and cargo claims, and update Lowe’s claims portal.
- Process vendor credits for customer-returned items identified as damaged or defective, and request vendor return authorizations.
- Perform daily inventory reconciliation with Lowe’s and the third-party logistics provider.
- Produce Warehouse Management System (WMS) inventory reporting and validation.
- Conduct inventory cycle counts, audits, adjustments, and reconciliation.
- Handle and transport merchandise, manage inventory, dispose of waste materials, and operate equipment to move appliances.
Benefits
- Bonus opportunities, including discretionary annual bonuses based on eligibility.
- Medical, dental, and vision insurance.
- Life and disability insurance.
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
- Flexible spending and health savings accounts.
- 401(k) retirement account with company match.
- Employee Assistance Program, including work/life services and no-cost counseling.
- Education support programs, including tuition assistance and trade skills scholarships.
- Business Travel Accident insurance.
- Maternity and parental leave.
- Adoption assistance.
- Lowe’s Associate Discount and broad discount platform.
- Employee Stock Purchase Plan and/or deferred compensation plan, based on eligibility.
- Grant awards, based on eligibility.
- Wellness programs.
- Learning and development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
