Inventory Specialist Jobs

About The Position

Requirements

• For internal candidates, six months of prior Walgreens work experience; for external candidates, one year of prior retail work experience.
• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evenings and weekends.
• Demonstrated attention to detail and ability to multitask and manage execution.
• Experience identifying operational issues and recommending and implementing strategies to resolve problems.

Nice To Haves

• Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
• Prior Walgreens work experience, with an evaluation on file.

Responsibilities

• Execute, monitor, and train store-wide inventory best practices and standard operating procedures for the front end and pharmacy.
• Support pharmacy inventory management, including receiving, counting, ordering, returns, recalls, transfers, and inventory claims under the pharmacist-in-charge's supervision.
• Champion On-Shelf Availability and complete receiving, counting, pricing, returns, planogram validation, and other in-store inventory processes.
• Review and coordinate proper use of reports and system applications affecting on-hand balances and pricing.
• Maintain front-end and pharmacy asset-protection practices and file claims for overages, shortages, order errors, and damaged goods.
• In designated stores, open or close the store in the absence of store management, including required system start-ups, cash handling, cashier duties, and preparing the floor and stockroom for the business day.
• Greet customers, offer assistance, resolve customer issues when serving as leader on duty, and model customer-service best practices for team members.
• Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
• Scan deliveries while vendors are still in the store; verify physical receipt, follow up on undelivered scheduled receipts, and open tickets to correct inaccurate orders.
• Verify and complete pharmacy shipment postings and order processing, including required tote audits and reporting of shortages or damaged products.
• Complete the On-Shelf Availability process for planogrammed departments, including disposals, call-ins, vendor returns, and scan outs and scan-out returns.
• Complete pharmacy recalls, vendor returns, damaged salvage returns, excess inventory returns, applicable interstore transfers, and verification of pharmacy claims under the pharmacist-in-charge's supervision.
• Complete pricing activities, including price changes, markdowns, markdown deletions, signage, and regulatory pricing tasks.
• Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
• Update and place designated pull-and-quarantine items in the assigned holding area.
• Maintain accurate on-hand quantities across basic departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts under the pharmacist-in-charge's supervision.
• Ensure inventory compliance with state and local laws for regulated products such as alcohol and tobacco.
• Maintain inventory records and systems, receive and post products, and retain invoices, receipts, and return authorizations.
• Prepare for physical inventory and support inventory-day activities, including preparing the sales floor, stockroom, and pharmacy and auditing the third-party inventory team.
• Keep counters and shelves clean and well merchandised.
• Learn and use store systems and equipment.
• Assist and coach the store team on package delivery activities, package scanning and returns, daily inventory functions, and execution of the Pickup Program.
• When serving as leader on duty in designated stores, register sales on the assigned POS and handle related records, returns, order voids, refunds, cash drops, and change requests.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Attend company training, complete e-learning and safety training, and obtain and maintain any pharmacy license or certification required by the state.
• Coach and develop team members' inventory-system capabilities, communicate assigned tasks when serving as leader on duty, and report disciplinary issues and customer complaints to management.
• Complete additional activities and other tasks as assigned.