Inventory Specialist

Walgreens•Manassas, VA
•$18 - $23•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy. The role supports pharmacy inventory management through receiving, counting, ordering, and returns, and is responsible for On-Shelf Availability, pricing, planogram accuracy, inventory processes, and the use of reports and system applications that affect on-hand balances and pricing. The position also maintains asset-protection practices and files claims for vendor or warehouse overages, shortages, order errors, and damaged goods, including prescription drugs. The Inventory Specialist supports customer service, store operations, inventory compliance, and team development. In designated stores, the employee may open or close the store or serve as leader on duty in the absence of store management. Pharmacy-related duties are performed under the supervision of the pharmacist-in-charge, and pharmacy licensure or certification must be maintained as required by the state. The role also attends company training, completes required e-learning, and performs additional assigned tasks.

Requirements

  • Internal candidates must have six months of prior Walgreens work experience; external candidates must have one year of prior retail work experience.
  • Fluency in reading, writing, and speaking English, except in Puerto Rico.
  • Willingness to work a flexible schedule, including evenings and weekends.
  • Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
  • Demonstrated attention to detail and ability to multitask and manage execution.
  • Experience identifying operational issues and recommending and implementing strategies to resolve problems.
  • Obtain and maintain a valid pharmacy license or certification as required by the state.

Nice To Haves

  • Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
  • Prior Walgreens work experience, with an evaluation on file.

Responsibilities

  • Execute, monitor, and train store inventory best practices and standard operating procedures for the front end and pharmacy.
  • Support pharmacy inventory activities, including receiving, counting, ordering, returns, shipment posting, tote audits, recalls, salvage returns, transfers, and pharmacy claims.
  • Champion and complete the On-Shelf Availability process, including scan outs, disposals, call-ins, and vendor returns before expiration.
  • Validate planograms and maintain accurate inventory counts and on-hand quantities across departments, stockroom, overstock locations, and pharmacy.
  • Review and coordinate the proper use of reports and system applications affecting inventory balances and pricing.
  • Maintain front-end and pharmacy asset-protection practices and file claims for overages, shortages, order errors, and damaged goods.
  • Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, receiving, and scanning deliveries while vendors are present.
  • Complete pricing activities, including price changes, markdowns, markdown deletions, signage, and applicable regulatory pricing tasks.
  • Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
  • Update and place designated pull-and-quarantine items in the assigned holding area.
  • Maintain inventory records and organize invoices, receipts, and return authorizations for inventory activities.
  • Prepare for physical inventory and support inventory-day activities, including auditing the third-party inventory team.
  • Keep counters and shelves clean and well merchandised.
  • Assist and coach the store team on package delivery activities, package scanning and returns, daily inventory functions, and Pickup Program execution.
  • In designated stores, open or close the store in the absence of management, completing required system start-ups, cash handling, cashier tasks, and readiness checks.
  • Engage customers, offer assistance, and model customer-service best practices; when serving as leader on duty in designated stores, resolve customer issues and answer questions.
  • When serving as leader on duty in designated stores, register sales on the POS system and complete related transactions, including returns, voids, refunds, cash drops, and change requests.
  • Ensure inventory compliance with state and local laws concerning regulated products such as alcohol and tobacco.
  • Comply with company policies and procedures and maintain respectful relationships with coworkers.
  • Attend company training and complete required e-learning modules, including safety training.
  • Obtain and maintain a valid pharmacy license or certification when required by the state.
  • Coach and develop team members on inventory systems, communicate assigned tasks when serving as leader on duty, and report disciplinary issues and customer complaints to management.
  • Complete additional activities and tasks as assigned.
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