Inventory Specialist

Walgreens•Roanoke Rapids, NC

1d•$18 - $23

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management and is responsible for receiving, counting, ordering, pricing, returns, on-shelf availability, planogram accuracy, inventory records, and other in-store inventory processes. It also uses reports and system applications to help ensure accurate on-hand balances and pricing, maintains asset-protection practices, and files claims for inventory discrepancies and damaged goods. The Inventory Specialist supports customer service and store operations, coaches team members on inventory processes, and may open or close designated stores in the absence of store management. Under pharmacist-in-charge supervision, the role completes pharmacy shipment, return, recall, and inventory-count activities. It also supports physical inventory, package delivery and pickup activities, pricing tasks, regulated-product compliance, and other assigned duties. The position attends company training and maintains any state-required pharmacy license or certification.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train store inventory best practices and standard operating procedures for front-end and pharmacy operations.
Support pharmacy inventory activities, including receiving, counting, ordering, posting shipments, completing returns, and reporting shortages or damaged products.
Manage on-shelf availability processes, including scan-outs, disposals, call-ins, and vendor returns before expiration.
Review and coordinate the use of reports and system applications that affect on-hand balances and pricing accuracy.
Maintain front-end and pharmacy asset-protection practices and file claims for overages, shortages, order errors, and damaged goods.
Open or close designated stores in the absence of management, including required system startups, cash handling, cashier duties, and preparing the floor and stockroom for business.
Engage customers, offer assistance, resolve customer issues when serving as leader on duty, and model customer-service best practices.
Coach team members on warehouse and vendor inventory management, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store, verify physical receipt, follow up on missed deliveries, and open tickets to correct inaccurate orders.
Complete or verify pharmacy warehouse, prescription, OTC, secondary-vendor, flu, and dropship order postings; conduct tote audits as needed.
Complete pharmacy recalls, vendor returns, damaged-product and salvage returns, excess-inventory returns, and applicable interstore transfers under pharmacist-in-charge supervision.
Complete pricing activities, including price changes, markdowns, markdown deletes, signage accuracy, and regulatory pricing tasks.
Support front-end and pharmacy ordering, monitor pharmacy manual orders for excess quantities, and maintain consigned inventory.
Update on-hand quantities for designated pull-and-quarantine items and place them in the designated holding area.
Maintain accurate inventory counts and on-hand quantities in departments, stockrooms, overstock locations, and pharmacy; complete pharmacy smart counts under pharmacist-in-charge supervision.
Ensure compliance with state and local inventory laws for regulated products, including alcohol and tobacco.
Maintain inventory records and systems; organize and retain invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including preparing store areas and auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised; maintain knowledge of store systems and equipment.
Assist and coach the store team on package delivery activities, package scanning and returns, daily inventory functions, and the Pickup Program.
When serving as leader on duty in designated stores, process sales and point-of-sale transactions, including scanning-error records, price verifications and modifications, voids, returns, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification when required by the state.
Coach and develop team members on inventory systems, communicate assigned tasks when serving as leader on duty, and report disciplinary issues and customer complaints to management.
Complete additional activities and other assigned tasks.