Inventory Specialist

Walgreens•Coeur d'Alene, ID

1d•$18 - $23

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory management, including receiving, counting, ordering, returns, and shipment verification. It champions On-Shelf Availability and handles receiving, pricing, returns, inventory counts, planogram accuracy, and other in-store inventory processes. The specialist also reviews reports and system applications affecting on-hand balances and pricing, maintains asset protection practices, and files claims for overages, shortages, order errors, and damaged goods. In designated stores, the specialist may open or close the store in the absence of store management and perform the required system start-ups, cash handling, cashier duties, and preparation of the sales floor and stockroom. When serving as leader on duty, the role may address customer concerns, oversee assigned tasks, and handle point-of-sale transactions and related cash and refund activities. The role carries out front-end and pharmacy inventory operations, including order creation and receiving, delivery scanning, pharmacy shipment posting under pharmacist-in-charge supervision, On-Shelf Availability processes, returns and recalls, pricing changes, inventory counts, records retention, physical inventory preparation, package delivery activities, and maintaining merchandise presentation. The specialist supports and coaches team members on inventory systems and related processes, attends company training, completes e-learning, and maintains any pharmacy license or certification required by the state.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train storewide inventory best practices and standard operating procedures across the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, shipment verification, returns, and claims.
Champion On-Shelf Availability; receive, count, price, and return merchandise, and validate planogram accuracy.
Review and coordinate the proper use of reports and system applications that affect on-hand balances and pricing.
Execute and maintain front-end and pharmacy asset protection practices; file claims for overages, shortages, order errors, and damaged goods.
In designated stores, open and close the store in the absence of store management, including required system start-ups, cash handling, cashier responsibilities, and preparing the floor and stockroom.
Engage customers, offer assistance, and, when serving as leader on duty, resolve customer issues and answer questions.
Model and share customer-service best practices with team members.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while the vendor is still in the store; take appropriate action on received or undelivered items, and open tickets to correct inaccurate orders.
Under pharmacist-in-charge supervision, verify pharmacy shipments and complete or verify postings for pharmacy orders, including required tote audits and shortage or damage reporting.
Complete the end-to-end On-Shelf Availability process, including scan-outs, disposals, call-ins, and vendor returns before expiration.
Under pharmacist-in-charge supervision, complete pharmacy recalls and returns, facilitate eligible excess-inventory returns or transfers, and verify pharmacy and prescription claims postings.
Complete pricing activities, including price changes, markdowns, signage, and other regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update pull-and-quarantine item on-hands and place items in the designated holding area.
Maintain accurate on-hand quantities across basic departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts under pharmacist-in-charge supervision.
Ensure inventory compliance with state and local laws for regulated products.
Maintain inventory records and systems; organize and retain invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including auditing the third-party team.
Keep counters and shelves clean and well merchandised.
Learn and use store systems and equipment.
Assist and coach the store team on package delivery activities, package returns, and Pickup Program execution.
When serving as leader on duty in designated stores, register sales on the POS system and manage scanning errors, price verifications, price modifications, voids, returns, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training, complete e-learning and safety training, and obtain and maintain any state-required pharmacy license or certification.
Coach and develop team members’ inventory-system capabilities; when serving as leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
Complete additional assigned activities and tasks.