Inventory Specialist

Walgreens•West Monroe, LA

1d•$18 - $23

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory management, champions On-Shelf Availability, and handles receiving, counting, ordering, pricing, returns, planogram accuracy, and other in-store inventory processes. It also reviews and coordinates the use of reports and system applications that affect on-hand balances and pricing, maintains asset-protection practices, and files claims for warehouse or vendor overages, shortages, order errors, and damaged goods. The specialist executes and coaches inventory processes, including receiving vendor and warehouse deliveries, verifying pharmacy shipments and postings under pharmacist-in-charge supervision, completing On-Shelf Availability activities, processing returns and recalls, maintaining accurate counts and inventory records, and supporting physical inventory. The role also supports pricing, ordering, regulated-product compliance, package delivery and pickup activities, and store presentation. In designated stores, the specialist may open or close the store or serve as leader on duty, handling related operational, customer-service, and point-of-sale responsibilities. The position engages customers and models customer-service practices, coaches team members on inventory systems and processes, completes required company training, and maintains a valid pharmacy license or certification when required by the state. The specialist communicates between management and non-management team members and performs additional assigned tasks.

Requirements

Internal candidates: six months of prior work experience with Walgreens; external candidates: one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Valid pharmacy license or certification when required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior work experience with Walgreens, with an evaluation on file.

Responsibilities

Execute, monitor, and train storewide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, returns, and related inventory activities.
Champion On-Shelf Availability and complete receiving, counting, pricing, returns, and other in-store inventory processes.
Validate planogram accuracy and coordinate the use of reports and system applications that affect on-hand balances and pricing.
Execute and maintain front-end and pharmacy asset-protection practices; file claims for overages, shortages, order errors, and damaged goods.
In designated stores, open and close the store in the absence of store management, including systems startup, cash handling, cashier duties, and preparing the floor and stockroom.
Greet customers, offer assistance, resolve customer issues when serving as leader on duty, and model customer-service best practices.
Execute and coach team members on warehouse and vendor inventory management, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store, take appropriate action on delivered or overdue receipts, and open tickets to correct inaccurate orders.
Under pharmacist-in-charge supervision, verify pharmacy shipments and complete or verify pharmacy order postings, tote audits, and shortage or damage reporting.
Complete On-Shelf Availability processes for planogrammed departments, including disposals, call-ins, vendor returns, scan-outs, and scan-out returns.
Under pharmacist-in-charge supervision, complete pharmacy recalls, returns, transfers, inventory counts, smart counts, and prescription-claim posting verification.
Complete pricing activities, including price changes, markdowns, markdown deletions, signage, and additional regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
Maintain accurate on-hand quantities in basic departments, stockroom, overstock locations, and pharmacy.
Ensure inventory compliance with state and local laws regarding regulated products such as alcohol and tobacco.
Maintain inventory records and organize invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including auditing the third-party team.
Keep counters and shelves clean and well merchandised, and maintain knowledge of store systems and equipment.
Assist and coach the store team on package delivery activities, package scanning and returns, daily inventory functions, and the Pickup Program.
When serving as leader on duty in designated stores, register sales on the point-of-sale system and handle related transactions, returns, voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training, complete e-learning and safety modules, and maintain a valid pharmacy license or certification when required by the state.
Coach and develop team members' inventory-system capabilities, communicate assigned tasks when leader on duty, and report disciplinary issues and customer complaints to management.
Complete additional activities and tasks as assigned.