Inventory Specialist Jobs

About The Position

Requirements

• Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evenings and weekends.
• Demonstrated attention to detail and ability to multitask and manage execution.
• Experience identifying operational issues and recommending and implementing strategies to resolve problems.
• Obtain and maintain a valid pharmacy license or certification as required by the state.

Nice To Haves

• Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
• Prior Walgreens work experience, with an evaluation on file.

Responsibilities

• Execute, monitor, and train storewide inventory best practices and standard operating procedures across the front end and pharmacy.
• Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, transfers, and verification of shipment postings and claims, as applicable under the pharmacist-in-charge’s supervision.
• Receive, count, price, and process returns; champion On-Shelf Availability and validate planogram accuracy.
• Review and coordinate the use of reports and system applications affecting front-end and pharmacy on-hand balances and pricing.
• Execute and maintain front-end and pharmacy asset-protection techniques and file claims for overages, shortages, order errors, and damaged goods.
• In designated stores and in the absence of store management, open or close the store, complete required system start-ups and cash-handling duties, and prepare the floor and stockroom for the business day.
• Greet customers, offer assistance, and, when serving as leader on duty in designated stores, resolve customer issues and answer questions.
• Model and coach customer-service best practices and Walgreens service traits for team members.
• Execute and coach warehouse and vendor inventory-management processes, including creating, reviewing, and receiving orders.
• Scan deliveries while vendors are still in the store; take appropriate action on delivered or missed receipts, contact vendors, and open tickets to correct inaccurate orders.
• Complete On-Shelf Availability processes for warehouse and direct-store-delivery departments, including disposals, call-ins, vendor returns, and scan outs and returns.
• Complete pricing activities, including price changes, markdowns, markdown deletes, signage, and other required regulatory pricing tasks.
• Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
• Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
• Maintain accurate inventory counts and on-hand quantities in departments, stockrooms, overstock locations, and pharmacy; complete pharmacy smart counts where applicable.
• Ensure inventory compliance with state and local laws for regulated products, including alcoholic beverages and tobacco products.
• Maintain inventory records and systems; organize and retain invoices, receipts, and return authorizations.
• Prepare for physical inventory and support inventory-day activities, including preparing store areas and auditing the third-party team.
• Keep counters and shelves clean and well merchandised; maintain knowledge of store systems and equipment.
• Assist and coach the store team on package delivery activities, package scanning and returns, daily inventory functions, and Pickup Program execution.
• When serving as leader on duty in designated stores, operate the point-of-sale system and handle sales records, scanning errors, price verifications, price modifications, voids, returns, refunds, cash drops, and change requests.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Attend company trainings, complete e-learning modules including safety training, and obtain and maintain a valid pharmacy license or certification if required by the state.
• Coach and develop team members’ capabilities with inventory systems; communicate assigned tasks and report disciplinary issues and customer complaints to management when serving as leader on duty.
• Complete additional activities and other assigned tasks.