Inventory Specialist

Walgreens•Columbus, OH

1d•$18 - $23•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management; receiving, counting, ordering, pricing, returns, on-shelf availability, planogram accuracy, inventory reporting, and asset protection. In designated stores, the specialist may open or close the store and serve as leader on duty when store management is absent. The position also supports customer experience, store operations, package delivery and pickup activities, inventory records, physical inventory preparation, and team development. Pharmacy-related activities are performed under the supervision of the pharmacist-in-charge, and the specialist obtains and maintains a pharmacy license or certification when required by the state. The role requires a flexible schedule, including evening and weekend hours.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification when required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train store-wide inventory best practices and standard operating procedures for front-end and pharmacy operations.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, tote audits, transfers, and verifying shipment and claim postings under the pharmacist-in-charge’s supervision.
Champion on-shelf availability and complete inventory processes, including receiving, counting, pricing, returns, scan-outs, disposals, call-ins, and vendor returns.
Validate planograms and coordinate the proper use of reports and system applications that affect inventory balances and pricing.
Maintain front-end and pharmacy asset-protection practices and file claims for overages, shortages, order errors, and damaged goods, including prescription drugs.
In designated stores, open or close the store in the absence of store management, complete required system start-ups and cash-handling duties, and prepare the floor and stockroom for the business day.
Engage customers, offer assistance, model customer-service best practices, and, when serving as leader on duty, resolve customer issues and answer questions.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store; verify physical delivery, follow up on missed receipts, and open tickets to correct inaccurate orders.
Complete front-end and pharmacy pricing activities, including price changes, markdowns, signage, and regulatory pricing tasks.
Support ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining and ordering consigned inventory as required.
Update and place designated pull-and-quarantine items in the holding area; maintain accurate on-hand quantities and inventory counts across departments, stockroom, overstock locations, and pharmacy.
Ensure inventory compliance with state and local laws concerning regulated products.
Maintain inventory records and organize invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including auditing the third-party team.
Keep counters and shelves clean and well merchandised, and remain knowledgeable about store systems and equipment.
Assist and coach the store team on package delivery activities, package scanning and returns, daily inventory functions, and the Pickup Program.
When serving as leader on duty in designated stores, register sales on the POS system and handle related transactions, returns, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training, complete e-learning and safety modules, and maintain required pharmacy licensure or certification.
Coach and develop team members in inventory systems; communicate assigned tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and tasks as assigned.