Inventory Specialist

Walgreens•Sunnyvale, CA

1d•$23 - $27•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory best practices and standard operating procedures for both the front end and pharmacy. The role supports pharmacy inventory management, including receiving, counting, ordering, returns, and claims, and is responsible for on-shelf availability, pricing, inventory accuracy, planogram validation, and asset protection. In designated stores, the specialist may open or close the store and serve as leader on duty in the absence of store management. The position supports a positive customer experience by engaging customers, modeling customer-service practices, and, when serving as leader on duty, resolving customer issues. It coordinates inventory systems and processes, communicates tasks, coaches team members, and escalates disciplinary issues and customer complaints to management. The specialist attends company training and maintains any pharmacy license or certification required by the state.

Requirements

Six months of prior Walgreens work experience for internal candidates or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train storewide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, claims, and inventory transfers where applicable.
Receive, scan, count, price, and process store inventory, and maintain accurate on-hand quantities across departments, stockroom, overstock, and pharmacy.
Validate planograms and complete On-Shelf Availability processes, including scan outs, disposals, call-ins, and vendor returns before expiration.
Review and coordinate appropriate use of reports and system applications affecting inventory balances and pricing.
Execute and maintain front-end and pharmacy asset-protection practices; file claims for overages, shortages, order errors, and damaged goods, including prescription drugs.
Coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are present; verify receipts, follow up on missed deliveries, and open tickets to correct inaccurate orders.
Under pharmacist-in-charge supervision, verify pharmacy shipments and orders are posted, conduct necessary tote audits, report shortages or damage, and verify pharmacy and prescription claims.
Complete pricing activities, including price changes, markdowns, markdown deletions, signage, and other regulatory pricing tasks.
Support ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update and place designated pull-and-quarantine items in the appropriate holding area.
Maintain pharmacy inventory accuracy and complete pharmacy smart counts under pharmacist-in-charge supervision.
Ensure inventory compliance with state and local laws governing regulated products.
Maintain inventory records and organize invoices, receipts, and return authorizations.
Help prepare for and support physical inventory, including preparing the sales floor, stockroom, and pharmacy and auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised.
Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, returns, and Pickup Program execution.
When designated leader on duty, open or close the store in the absence of management, complete required start-up and cash-handling tasks, prepare the floor and stockroom, and perform assigned point-of-sale and customer-service duties.
Engage customers, offer assistance, model customer-service best practices, and resolve customer issues when serving as leader on duty.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company trainings and complete required e-learning and safety modules.
Obtain and maintain a valid pharmacy license or certification when required by the state.
Coach and develop team members' inventory-system capabilities, communicate assigned tasks when leader on duty, and report disciplinary issues and customer complaints to management.
Complete additional assigned activities and tasks.