Inventory Specialist

Walgreens•Noblesville, IN

1d•$18 - $23•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy. The role supports pharmacy inventory management and oversees receiving, counting, ordering, pricing, returns, planogram accuracy, and other in-store inventory processes. It reviews and coordinates the use of reports and systems that affect inventory on-hand balances and pricing, maintains asset protection practices, and files claims for vendor or warehouse overages, shortages, order errors, and damaged goods. In designated stores, the specialist may open or close the store in the absence of store management and, when serving as leader on duty, handle customer issues, assigned sales transactions, and related cash and point-of-sale responsibilities. The role coaches team members on inventory and package-delivery processes, supports customer service, helps prepare for physical inventory, maintains inventory records, and completes assigned training. Pharmacy activities are performed under the supervision of the pharmacist-in-charge where specified.

Requirements

Internal candidates: six months of prior Walgreens work experience; external candidates: one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior work experience with Walgreens, with an evaluation on file.

Responsibilities

Execute, monitor, and train store-wide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, transfers, and claims, under the pharmacist-in-charge's supervision where specified.
Receive, count, price, and process returns for inventory; champion On-Shelf Availability and validate planogram accuracy.
Review and coordinate proper use of reports and system applications affecting front-end and pharmacy on-hand balances and pricing.
Maintain front-end and pharmacy asset protection practices and file claims for overages, shortages, order errors, and damaged goods, including prescription drugs.
In designated stores, open or close the store in the absence of management, complete required system start-ups and cash handling, and prepare the floor and stockroom for the business day.
Engage customers, offer product and service assistance, model customer-service practices, and, when leader on duty, resolve customer issues and answer questions.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store; verify physical receipt, follow up on past undelivered receipts, and open tickets to correct inaccurate orders.
Verify pharmacy shipments and complete or verify pharmacy order postings, tote audits, and shortage or damage reporting.
Complete the On-Shelf Availability process, including scan-outs, disposals, call-ins, and vendor returns before expiration.
Complete pricing activities, including price changes, markdowns, markdown deletes, correct signage, and other required regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update and place designated pull-and-quarantine item on-hands in the designated holding area.
Maintain accurate inventory counts and on-hand quantities across departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts.
Ensure inventory compliance with state and local laws for regulated products such as alcohol and tobacco.
Maintain inventory records by receiving and posting products in inventory systems; organize and retain invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including preparing store areas and auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised; remain knowledgeable about store systems and equipment.
Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, package returns, and Pickup Program execution.
When serving as leader on duty in designated stores, register sales on the point-of-sale system and handle scanning errors, price verifications, price modifications, voids, returns, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training, complete e-learning modules including safety training, and maintain a valid pharmacy license or certification as required by the state.
Coach and develop team members in inventory systems; when leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
Complete additional assigned activities and tasks.