Inventory Specialist

Walgreens•Lynn, MA

1d•$19 - $24

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy. The role supports pharmacy inventory management, including receiving, counting, ordering, returns, and accuracy of on-hand quantities. It champions On-Shelf Availability and is responsible for receiving, counting, pricing, returns, planogram accuracy, and other in-store inventory processes. The specialist reviews and coordinates use of reports and system applications that affect inventory balances and pricing, maintains asset protection practices, and files claims for warehouse or vendor overages, shortages, order errors, and damaged goods, including prescription drugs. In designated stores, the specialist may open or close the store when store management is absent, handling required system start-ups, cash responsibilities, cashier duties, and readiness of the floor and stockroom. The role engages customers, models customer-service practices, and may resolve customer issues when serving as leader on duty. The position includes executing and coaching inventory processes for warehouse and vendor orders; scanning deliveries; verifying pharmacy shipments under pharmacist-in-charge supervision; completing On-Shelf Availability activities, returns, pricing, ordering, inventory counts, records, and physical inventory preparation. It also supports package delivery and pickup activities, follows company policies, completes assigned training, maintains required pharmacy credentials, and communicates between management and team members. The specialist may register sales and perform related point-of-sale transactions when acting as leader on duty.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification when required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train store-wide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, returns, and maintaining accurate on-hand quantities.
Champion On-Shelf Availability and perform receiving, counting, pricing, returns, planogram validation, and other in-store inventory processes.
Review and coordinate the proper use of reports and system applications affecting inventory balances and pricing.
Maintain front-end and pharmacy asset-protection practices and file claims for overages, shortages, order errors, and damaged goods, including prescription drugs.
When designated and store management is absent, open or close the store, perform required system start-ups and cash-handling and cashier duties, and ensure the floor and stockroom are ready for business.
Greet and assist customers, model customer-service best practices, and, when leader on duty, resolve customer issues and answer questions.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store; verify physical receipt, follow up on undelivered scheduled receipts, and open tickets to correct inaccurate orders.
Under pharmacist-in-charge supervision, verify and complete pharmacy shipment postings, pharmacy warehouse and vendor order postings, tote audits, and reporting of shortages or damaged products.
Complete On-Shelf Availability processes for planogrammed departments, including disposals, call-ins, vendor returns, and scan outs and scan-out returns.
Under pharmacist-in-charge supervision, complete pharmacy recalls and returns, facilitate applicable excess-inventory returns or interstore transfers, and verify pharmacy and prescription claims postings.
Complete pricing activities, including price changes and markdowns; maintain accurate pricing and signage and complete additional regulatory pricing tasks reliably and on time.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory and orders as required.
Update designated pull-and-quarantine item on-hands and place items in the designated holding area.
Maintain accurate inventory counts and on-hand quantities across departments, stockrooms, overstock locations, and pharmacy; complete pharmacy smart counts under pharmacist-in-charge supervision.
Ensure inventory compliance with state and local laws for regulated products, including alcoholic beverages and tobacco products.
Maintain inventory records and systems, organize files, and retain invoices, receipts, and return authorizations needed for inventory activities.
Prepare for physical inventory and support inventory-day activities, including preparing the sales floor, stockroom, and pharmacy and auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised; maintain knowledge of store systems and equipment.
Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, and returns; support the Pickup Program.
When leader on duty in designated stores, register sales in the POS system and document scanning errors, price verifications, items not on file, price modifications, and voids; complete returns, order voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company trainings, complete e-learning modules including safety training, and obtain and maintain a state-required pharmacy license or certification.
Coach and develop team members' capabilities with inventory systems; when leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and other assigned tasks.