Interpreter Jobs

About The Position

Requirements

• High school diploma or GED.
• Current Basic Life Support (BLS) certification upon hire, maintained as a condition of employment, following AHA guidelines or recognized equivalent standards.
• Current CPR and First Aid certification, as required for PACE employees under CMS and DHCS requirements; First Aid training is provided at onboarding and must be renewed annually.
• Bilingual English/Spanish speaking, reading, and writing ability.
• Excellent verbal and written communication skills, including strong composition and proofreading skills.
• Ability to type at least 55 words per minute.
• Ability to perform work in a distraction-free environment.
• Ability to interpret instructions presented in written, oral, diagram, or schedule form.
• Knowledge of and experience with EMR templates and documentation techniques.
• Knowledge of medical terminology, anatomy, and physiology.
• Ability to manage multiple tasks simultaneously.
• Strong planning and organizational ability.
• Ability to work both independently and as part of a team.
• Ability to handle highly confidential information professionally and ethically.
• Ability to lift or carry 5 pounds and stand for long periods.

Nice To Haves

• Bachelor’s degree.
• Healthcare Interpreter Certification.
• One year of medical scribe experience in an outpatient clinic setting.
• Experience using electronic medical record systems.

Responsibilities

• Assist providers with documenting each patient’s medical chart during visits.
• Transcribe patient histories and physical examinations as provided by the patient and provider.
• Document procedures performed by providers or nurses in patient medical charts.
• Use EHR tools to aggregate data for statistical reports and support efficiency and accuracy.
• Transcribe consultations and discussions involving family members and providers, including electronic signatures on changes to patient progress notes.
• Order laboratory tests, diagnostic imaging, and specialty referrals.
• Transcribe laboratory, X-ray, and other evaluation results in patient charts and follow up on pending results to finalize provider workups.
• Document diagnoses, follow-up instructions, and prescriptions as dictated by the clinician.
• Train new hires, including providing shadowing after three months of employment when competency is demonstrated.
• Attend mandatory organizational trainings and monthly coding and documentation training sessions.
• Facilitate communication between patients and providers, nurses, medical assistants, laboratory technicians, and other clinical team members.
• Ensure patients understand provider-described treatment plans and clarify discrepancies.
• Adapt to provider workflow preferences and proactively review patient charts before scheduled appointments.
• Communicate treatment plans, laboratory results, referrals, and other chart information to patients in accordance with HIPAA standards.
• Conduct weekly reviews of documented patient encounters to verify completion of provider-ordered prescriptions, diagnostic studies, referrals, and follow-up orders.
• Support clinical protocols, care coordination, and quality assurance by identifying and addressing documentation or follow-through gaps.
• Serve as scribe for weekly Interdisciplinary Team morning meetings and family meetings as needed.
• Create and prepare charting templates at providers’ request.
• Translate imaging and laboratory results from English to Spanish for Spanish-speaking participants requesting physical copies.
• Coordinate between providers and clinic staff to support efficient participant flow, timely documentation, and fewer delays.
• Assist providers with navigating the EHR and locating encounters, test results, and outside records.
• Notify providers about pending items and system alerts.
• Assist with scheduling and rescheduling appointments.
• Recognize potential communication barriers that could affect the patient experience.
• Follow safety procedures, report injuries and unsafe conditions, and maintain knowledge of safe-work policies.
• Use appropriate body mechanics, follow infection-control and blood-borne pathogen procedures, and know the locations of emergency exits and the nearest fire extinguisher.
• Protect confidential patient, employee, and volunteer information and access it only as needed for business purposes.
• Comply with corporate integrity and security requirements and report unethical, fraudulent, or unlawful behavior or activity.

Benefits

• Partially company-paid medical, dental, and vision plans.
• More than two weeks of vacation.
• Nine holidays, including two floating holidays of the employee’s choosing.
• Sick and personal time.
• Volunteer Time Off (VTO).
• 403(b) retirement plan similar to a 401(k).
• Optional health and wellness events.