Chaldean Interpreter

LanguageLine Solutions

1d•Remote

About The Position

LanguageLine Solutions is hiring a work-at-home Chaldean-English phone interpreter as an independent contractor. The interpreter handles on-demand calls and conveys the meaning of conversations between Chaldean and English speakers across industries such as healthcare, government, insurance, finance, utilities, travel and hospitality, general business, law enforcement, courts, and 911. The role involves verbal interpretation, not written translation, and may cover simple or complex, technical or non-technical subjects. Interpreters are expected to work professionally and courteously, communicate accurately while following interpretation protocols, and recognize cultural sensitivities and regional or accent differences. Calls may be emotionally stressful, may involve emergency situations, or may require extended time without breaks during high call volumes. The interpreter works remotely from a home office and must maintain a quiet, secure workspace. LanguageLine provides training, interpreter support, and opportunities for advancement. This independent contractor role is not eligible for employee benefits.

Requirements

Fluency in Chaldean and English, with skill in the associated cultural dynamics.
Ability to provide cultural competency and assess regional and accent differences to communicate with limited-English speakers.
Excellent listening, retention, and note-taking skills to maintain accuracy.
Ability to concentrate, remain detached, neutral, and objective, including during calls involving sensitive subjects.
At least 18 years of age.
Legally authorized to work in the United States; applicants must not require current or future visa sponsorship for employment authorization.
High school diploma or equivalent.
Ability to read and write the requested languages is highly preferred.
Ability to operate a keyboard and mouse and remain stationary in front of a computer for most of the workday.
Ability to operate company-provided software and systems and sufficient manual dexterity to type or write.
Ability to lift up to 26 pounds.
Access to a dedicated personal device for business purposes.
Access to a desktop, laptop, tablet, or smartphone running a listed supported operating system.
High-speed internet connection with at least 5 Mbps download, 3 Mbps upload, ping no greater than 300 ms, and jitter no greater than 30 ms.
Access to a quiet space free from background noise or distractions.
Applicants currently employed by a LanguageLine Solutions client or affiliated business may not be eligible for consideration.

Nice To Haves

Education or work experience in a language-related field such as teaching, language assessment, translation, or interpretation.
Ability to read and write the requested languages.

Responsibilities

Respond promptly to interpreting sessions and interpret in a friendly, professional manner.
Accurately convey concepts and meaning according to established interpretation protocols, without omissions or additions.
Speak clearly in both languages with proper pronunciation, enunciation, and polite expressions.
Maintain a professional demeanor throughout interpreting sessions.
Remain calm when speakers are incoherent or upset, including during emergency calls.
Maintain punctuality and availability during work hours.
Follow client instructions and protocols, and avoid interacting with the limited-English-speaking person without client permission.
Understand relevant protocols and terminology for industries including medical, insurance, finance, and law.
Demonstrate cultural sensitivity and work effectively in a diverse environment.
Adapt to LanguageLine Solutions technology enhancements that support service delivery and client demands.