Interpreter

Sutter Health • Oakland, CA

3d • $37 - $51

About The Position

Provides verbal and/or non-verbal, objective, specialized, and culturally appropriate interpreter and translation services for patients, families, providers, and staff. Demonstrates awareness and sensitivity to patients’ cultural backgrounds while assisting staff and providers in obtaining and conveying information, including medical history, financial information, and basic to complex medical and technical information such as diagnoses, recommended treatments, and routine care. Uses tact and diplomacy to meet communication needs and support delivery of high-quality care in a safe and efficient manner.

This per-diem/casual position is based at Sutter Health’s ABSMC-Ashby Campus. It is a day-shift role with 8-hour shifts on variable days and no weekend requirements.

Requirements

• High school diploma or General Education Diploma (GED).
• One year of recent relevant experience.
• Ability to follow detailed written or oral instructions in a certified secondary language.
• Oral command of English and a second language of service, such as Cantonese or Spanish.
• Sensitivity to and knowledge of the distinction between neutral interpreting and patient advocacy.
• Strong listening and summarizing skills, perseverance in ensuring key points are explained, and the ability to focus attentively, help speakers feel comfortable, and wait until speakers finish before formulating responses or conclusions.

Responsibilities

• Provide verbal and/or non-verbal interpreting and translation services for patients, families, providers, and staff.
• Assist staff and providers in obtaining and conveying medical, financial, and other information, including diagnoses, recommended treatments, routine care, and complex medical or technical information.
• Communicate in a culturally appropriate, objective manner that is sensitive to patients’ cultural backgrounds.
• Use tact and diplomacy to support communication among patients, families, providers, and staff and contribute to safe, efficient, high-quality care.

What This Job Offers

• Education Level: High school or GED