Insurance Claims Adjuster Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Excellent customer service experience.
• Excellent oral and written communication skills.
• Computer literacy, including Microsoft Word, Excel, and Outlook.
• Proficiency with smartphones and applications.
• Willingness to learn about insurance policies and property damage to determine how coverage applies to a loss.
• Outgoing personality and comfort interacting with a wide variety of people.
• Valid driver's license and bondable.
• Achieve a minimum passing score on all claims training exams.
• Willingness and ability to climb ladders and work on rooftops multiple times per day.
• Comfort working in small, confined damaged spaces, such as attics and crawlspaces.
• Willingness to travel to policyholders’ homes and participate in one to three catastrophe deployments annually.

Nice To Haves

• Customer service experience in a retail environment.
• Construction or insurance experience.

Responsibilities

• Conduct virtual and onsite investigations, including visits to policyholders’ residences, to assess property damage, determine liability, evaluate losses, and negotiate fair settlements.
• Use claims-handling software, a company car, and a laptop to determine claim-related damage and write estimates in a paperless environment.
• Evaluate and report potential subrogation opportunities.
• Report incidents involving theft, fraud, or arson to appropriate state and industry agencies.
• Perform duties independently, with work that directly affects management outcomes.
• Represent the company in public interactions and maintain a professional demeanor consistent with management standards.
• Engage with policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties.
• Use customer service skills to negotiate claim settlements with policyholders.
• Promote safety and comply with applicable company safety and ergonomic standards.
• Participate in one to three catastrophe deployments per year.
• Perform additional duties as assigned.

Benefits

• Paid training through the University of Farmers.
• 401(k).
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Health savings and flexible spending accounts.
• Life insurance.
• Paid time off.
• Paid parental leave.
• Tuition assistance.
• Bonus opportunity based on company and individual performance.
• Potential overtime and additional hourly compensation during catastrophe deployments.
• Potential for rapid growth and management opportunities through education and mentorship programs.