Sr. Property Claims Adjuster

Mutual of Enumclaw Insurance•Ut, UT
•Onsite

About The Position

Mutual of Enumclaw is a people-first insurer founded in 1898 that serves individuals, families, farms, and businesses through local independent agents across the West. The Sr. Property Claims Adjuster reports to a Property Claims Supervisor and determines coverage, investigates, evaluates, negotiates, and resolves moderately complex property insurance claims. This is a field role for candidates located in Utah. The role requires availability during core Pacific Standard Time business hours and high-speed internet. The position handles personal, farm, and commercial property claims in Montana. After-hours duty or availability may be required. The hiring range is $83,805–$94,124, and the salary range is $83,805–$105,011. Exact compensation may vary based on skills and experience.

Requirements

  • Knowledge of insurance policies and regulatory environments.
  • Demonstrated history of highly inquisitive claims investigations.
  • Proficiency with Microsoft Office products and claims-related software, including Xactimate and XactAnalysis.
  • Ability to create accurate reconstruction and rebuilding estimates independently and obtain stakeholder agreement on repair costs and timelines.
  • Strong written and verbal communication skills, including conflict resolution and problem-solving.
  • Resilience and adaptability in a demanding and changing environment.
  • 5–7 years of insurance property field claims adjusting experience.
  • Ability to climb ladders, negotiate steep stairs and roofs, lift 25 pounds, drive long distances, and sit for prolonged periods while working at a desk and on a computer, including video conferencing.
  • Must be located in Utah, able to work during core Pacific Standard Time business hours, and have high-speed internet.

Nice To Haves

  • Bachelor’s degree or equivalent business or industry experience.
  • Insurance industry designation(s) or certification(s).

Responsibilities

  • Provide ethical, responsive, personal, and efficient claims service.
  • Apply a strategic approach to adjusting personal, farm, and commercial lines property claims within Montana.
  • Interact with policyholders, agents, contractors, independent adjusters, and other vendors or partners to facilitate accurate and prompt claims resolution.
  • Manage workload effectively while maintaining claims quality and timely customer service.
  • Recognize and refer claims with subrogation or fraud potential.
  • Conduct field or desk investigations and inspections of damaged property, or direct service providers in those activities.
  • Emphasize completing fieldwork and resolving structural claims while on-site or virtually.
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