Sr. Property Claims Adjuster

Mutual of Enumclaw Insurance • Wa, WA

1d • Onsite

About The Position

The Sr. Property Claims Adjuster determines coverage, investigates, evaluates, negotiates, and resolves moderately complex property insurance claims. This field role requires candidates to be located in Washington and able to work during core Pacific Standard Time business hours. High-speed internet is required, and an internet speed test is required. The role reports to a Property Claims Supervisor.

The adjuster handles personal, farm, and commercial property claims, working with policyholders, agents, contractors, independent adjusters, and other service providers to support accurate and timely resolutions. The position may require after-hours duty or availability.

Requirements

• Knowledge of insurance policies and regulatory environments.
• Demonstrated history of highly inquisitive claims investigations.
• Proficiency with Microsoft Office products and claims-related software, including Xactimate and XactAnalysis.
• Ability to create accurate reconstruction and rebuilding estimates independently and obtain stakeholder agreement on repair costs and timelines.
• Strong written and verbal communication skills, including conflict resolution and problem-solving.
• Resilience and adaptability in a demanding and changing environment.
• Five to seven years of insurance property field claims adjusting experience.
• Ability to climb ladders, negotiate steep stairs and roofs, lift 25 pounds, drive long distances, and sit for prolonged periods while working at a desk and on a computer, including video conferencing.
• Must be located in Washington, able to work during core Pacific Standard Time business hours, and have high-speed internet.

Nice To Haves

• Bachelor’s degree or equivalent business or industry experience.
• Insurance industry designations or certifications.

Responsibilities

• Provide ethical, responsive, personal, and efficient claims service.
• Apply a strategic approach to adjusting personal, farm, and commercial lines property claims.
• Interact with policyholders, agents, contractors, independent adjusters, and other vendors and partners to facilitate accurate, prompt claims resolution.
• Manage workload effectively while maintaining claims quality and timely customer service.
• Recognize and refer claims with subrogation or fraud potential.
• Conduct field or desk investigations and inspections of damaged property.
• Direct service providers conducting investigations or inspections, emphasizing completion of fieldwork and structural claim resolution while on-site or virtually.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed