Sr. Property Claims Adjuster

Mutual of Enumclaw Insurance • Or, OR

1d • Onsite

About The Position

Mutual of Enumclaw is a people-first insurer founded in 1898 that serves individuals, families, farms, and businesses through local independent agents across the West. The Sr. Property Claims Adjuster reports to a Property Claims Supervisor and determines coverage, investigates, evaluates, negotiates, and resolves moderately complex property insurance claims. This is a field role for candidates located in Oregon. Candidates must be able to work during the company’s core Pacific Standard Time business hours and have high-speed internet; an internet speed test is required. The role may require after-hours availability.

Requirements

• Knowledge of insurance policies and regulatory environments.
• Demonstrated history of highly inquisitive claims investigations.
• Proficiency with Microsoft Office products and claims-related software, including Xactimate and XactAnalysis.
• Ability to independently create accurate reconstruction and rebuilding estimates and obtain stakeholder agreement on repair costs and timelines.
• Strong written and verbal communication skills, including conflict resolution and problem-solving.
• Resilience and adaptability in a demanding and changing environment.
• 5–7 years of insurance property field claims adjusting experience.
• Ability to climb ladders to inspect damaged structures, negotiate steep stairs and roofs, lift 25 pounds, drive long distances, and sit for prolonged periods while working at a computer, including video conferencing.
• Must be located in Oregon, able to work during core Pacific Standard Time business hours, and have high-speed internet.

Nice To Haves

• Bachelor’s degree or equivalent business or industry experience.
• Insurance industry designation(s) or certification(s).

Responsibilities

• Provide ethical, responsive, personal, and efficient claims service.
• Apply a strategic approach to adjusting personal, farm, and commercial lines property claims within the state of Montana.
• Interact with policyholders, agents, contractors, independent adjusters, and other vendors and partners to facilitate accurate and prompt claims resolution.
• Manage workload effectively while maintaining claims quality and timely customer service.
• Recognize and refer claims with potential subrogation or fraud issues.
• Conduct field or desk investigations and inspections of damaged property.
• Direct service providers during investigations and inspections, emphasizing completion of fieldwork and structural claim resolution while on-site or virtually.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed