Sr. Property Claims Adjuster

Mutual of Enumclaw Insurance Company • WA, WA

3d • $83,805 - $105,011 • Onsite

About The Position

Mutual of Enumclaw is a people-first insurer founded in 1898, serving individuals, families, farms, and businesses through local independent agents across the West. The Sr. Property Claims Adjuster reports to a Property Claims Supervisor and determines coverage, investigates, evaluates, negotiates, and resolves moderately complex property insurance claims.

This is a field role. Candidates must be located in Washington, able to work during core Pacific Standard Time business hours, and have high-speed internet. The role involves adjusting personal, farm, and commercial property claims, with field or desk investigations and inspections of damaged property. After-hours duty or availability may be required.

The hiring range is $83,805–$94,124, and the salary range is $83,805–$105,011. Exact compensation may vary based on skills and experience.

Requirements

• Knowledge of insurance policies and regulatory environments.
• Demonstrated history of highly inquisitive claims investigations.
• Proficiency with Microsoft Office products and claims-related software, including Xactimate and XactAnalysis.
• Ability to independently create accurate reconstruction and rebuilding estimates and obtain stakeholder agreement on repair costs and timelines.
• Strong written and verbal communication skills, including conflict resolution and problem-solving.
• Resilience and adaptability in a demanding and changing environment.
• 5–7 years of insurance property field claims adjusting experience.
• Ability to climb ladders, negotiate steep stairs and roofs, lift 25 pounds, drive long distances, and sit for prolonged periods while working at a desk and on a computer, including video conferencing.

Nice To Haves

• Bachelor’s degree or equivalent business or industry experience.
• Insurance industry designations or certifications.

Responsibilities

• Provide ethical, responsive, personal, and efficient claims service.
• Apply a strategic approach to adjusting personal, farm, and commercial lines property claims within the state of Montana.
• Interact with policyholders, agents, contractors, independent adjusters, and other vendors and partners to facilitate accurate, prompt claims resolution.
• Manage workload effectively while maintaining claims quality and timely customer service.
• Recognize and refer claims with subrogation or fraud potential.
• Conduct field or desk investigations and inspections of damaged property.
• Direct service providers in investigations and inspections, emphasizing completion of fieldwork and structural claim resolution on-site or virtually.
• Be available for after-hours duty when required.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed