Adjuster Commercial P and C Claims

CopperPoint Insurance Companies • Anchorage, AK

4d

About The Position

CopperPoint is seeking a Claims Adjuster Commercial P&C to manage total loss claims involving commercial automobiles and heavy equipment. The role uses technical expertise and independent judgment to determine claim outcomes, protect insureds, and contribute to departmental practices. The adjuster handles a portfolio of commercial auto and inland marine total loss exposures, evaluates coverage, negotiates settlements, and communicates with clients and brokers. The position also involves identifying trends, subrogation opportunities, and systemic risks, and participating in training and team roundtables. Occasional travel for investigations and team-building events is estimated at 5% annually.

CopperPoint Insurance Companies provides workers’ compensation and commercial insurance solutions across a ten-state western U.S. footprint. The company describes a culture of community involvement and offers employee volunteer time and charitable contribution matching.

Requirements

• High school diploma.
• At least 3 years of experience adjusting total loss claims.
• Ability to adapt and perform amid fluctuating workloads, deadlines, priorities, interruptions, and changing business needs.
• Intermediate knowledge of Microsoft 365 products.
• Negotiation skills and confidence making independent coverage and settlement decisions.
• Team-oriented approach and commitment to self-improvement and contributing to departmental excellence.
• Growth mindset, openness to feedback and continuing education, and willingness to adopt evolving claims-management practices.

Nice To Haves

• College degree and/or insurance designations such as CPCU, AIC, or ARM.
• Commercial casualty experience, particularly with policyholders in the construction industry.
• Guidewire experience.

Responsibilities

• Proactively manage an inventory of 90–120 total loss claim exposures, including commercial auto and inland marine losses.
• Evaluate coverage, identify potential issues, and prepare coverage letters for supervisor review.
• Maintain compliance with state total loss laws, regulations, and procedures.
• Manage claim activities in Guidewire Claims Center.
• Provide prompt and professional responses to client and broker requests.
• Assess total losses and negotiate fair, prompt settlements.
• Identify and escalate emerging trends, subrogation opportunities, and systemic risks to internal business units.
• Participate in adjuster training, continuing education, and team roundtables.
• Travel occasionally for investigations and team-building events, estimated at 5% annually.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Short-term disability coverage
• Long-term disability coverage
• Life insurance
• Health savings account
• Flexible spending account
• 401(k) plan with matching contributions
• Paid time off accruing at 0.0769 hours per paid hour, potentially totaling 20 days annually
• 10 paid holidays annually
• 12 hours of paid volunteer time annually
• Matching of personal charitable contributions up to $500 per year
• Tuition reimbursement and other education benefits
• Employee Assistance Plan
• Business casual dress

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED