Inside Claims Adjuster Trainee

Trexis Insurance • Franklin, TN

4d

About The Position

Join Trexis Insurance’s claims team as an Inside Claims Adjuster. The role focuses on handling claims accurately, empathetically, and efficiently while providing exceptional customer service. The selected candidate will be hired as a temporary employee, with the potential for promotion to full-time employment with benefits after meeting the expectations of the position. The company provides continuous training and support and opportunities for advancement.

Requirements

• High school diploma.
• Excellent oral and written communication skills.
• Knowledge of Claims Best Practices, tort laws in the states where the company operates, and Department of Insurance regulations, particularly state fair claims practice acts.
• Decision-making and problem-solving skills.
• General office skills, including faxing, copying, and filing.
• Proficient typing skills.
• Computer skills with Microsoft Word, Excel, Windows 95 or above, Microsoft Access, AS 400 system, and internet browsing.

Nice To Haves

• College degree.
• Experience in insurance or related fields.

Responsibilities

• Apply Claims Best Practices when handling files and meet departmental quality standards as measured by monthly unit audits and supervisor file reviews.
• Organize time and effort across claims to reduce the time to close property damage and comprehensive/collision claims, negotiate physical damage claims equitably, and control expenses through appropriate repair management.
• Provide quality customer service by making sound file decisions and communicating them effectively to customers, peers, and managers.
• Negotiate bodily injury claims promptly and effectively, using BI cashouts appropriately through Meds Incurred and Open Meds Releases.
• Develop job-related attitudes, knowledge, and skills while demonstrating appropriate organization and communication skills.

Benefits

• Opportunities for advancement.
• Continuous training and support.
• Potential for full-time employment with benefits upon meeting the expectations of the position.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED