Insurance Adjuster Jobs

About The Position

Requirements

• At least 6 years of related professional experience with transferable skills.
• At least 4 years of claims experience, preferably with an emphasis on homeowner claims.
• High school diploma.
• Knowledge of the Xactimate repair estimating system.
• Knowledge of homeowner policies and procedures.
• Valid driver’s license and an insurable driving record, or alternative transportation suitable for safely transporting large or heavy equipment between sites.

Nice To Haves

• Bachelor’s degree or a combination of education and experience.
• At least 2 years of field experience.
• Knowledge of home construction.
• A related bachelor’s degree or higher may substitute for 2 years of experience.

Responsibilities

• Obtain and record required loss information from insureds.
• Investigate and evaluate moderate- to high-severity property losses in the field and virtually.
• Meet with insureds or third parties virtually or in person to photograph and inspect damaged dwellings, other structures, and personal property.
• Determine the scope of repairs and prepare repair bids using Xactimate.
• Agree on repair costs with the insured and, when applicable, a Network Repair Program contractor or the insured’s contractor.
• Follow the repair process through conclusion.
• Thoroughly investigate and identify the cause of loss, using experts when needed.
• Complete coverage analysis and settle and pay dwelling or other-structure damages.
• Handle correspondence to ensure claim files are regulatory compliant.
• Participate in activities that help shape company culture, including employee resource groups and volunteering.
• Support cultural norms, including helping onboard team members and building relationships.
• Travel as needed for the role, including divisional, team, and other in-person meetings.
• Meet business needs, which may include investing extra time or helping other teams.
• May assign, coordinate, and oversee independent adjuster assignments.

Benefits

• Total compensation package.
• Annual bonus eligibility for most roles; this position offers eligibility for a company-wide discretionary annual bonus of up to 10% of eligible pay.
• 401(k) with company match.
• Career development opportunities supported by leaders and mentors.
• Flexible workplace with primarily home-based work and flexibility to work from various locations, including CSAA offices.