Crop Insurance Adjuster

Sompo International•USA - IN - Working From Home, IN

20h•Remote

About The Position

AgriSompo North America, part of Sompo International’s global agriculture platform, provides crop insurance and agricultural risk management tools. This Crop Insurance Adjuster supports the Multi-Peril Crop Insurance (MPCI), Private Products and Named Peril claims group. The position is remote within Indiana, ideally in West Central Indiana or surrounding areas, and involves up to 50% travel, primarily within a two-hour drive of the assigned home office, with occasional out-of-town travel for trainings and meetings. The adjuster investigates crop damage, conducts field inspections and gathers and transmits loss information to determine potential damages and indemnities under applicable procedures. The role involves working with policyholders, agents, supervisors and other adjusters; explaining claim procedures and findings; maintaining required documentation and communications; and following FCIC, state and company requirements. The employee also trains field claims staff and completes required training and certifications. Work takes place indoors and outdoors, including farm environments and exposure to varying weather, high dust levels and confined spaces. Frequent use of applicable personal protective equipment is required. The role may require extended hours, weekends, holidays and work as needed.

Requirements

CAPP certification.
Valid driver’s license with a satisfactory driving record and applicable state license.
High school diploma or equivalent, or an equivalent combination of education and experience.
Basic mathematical skills, including addition, subtraction, multiplication and division.
Effective interpersonal, oral and written communication skills, with the ability to interact with people at all levels inside and outside the organization.
Ability to complete documentation requirements, think analytically, find facts and solve problems.
Ability to remain self-motivated and efficient, work independently and as part of a team, and work with minimal supervision.
Ability to work in an office setting and outdoors in a farm environment.
Focus on exceptional internal and external customer service.
Working knowledge of crop insurance regulations, policies, procedures and best practices.
Ability to work under pressure and meet tight deadlines.
Strong time-management skills and ability to prioritize.
Ability to lift, push or pull up to 50 pounds occasionally; walk in agricultural fields up to 3 miles; climb agricultural storage bins up to 75 feet and ladders; and climb, crawl, stoop, kneel and balance.
Ability to work at significant heights and in confined spaces, outdoors in extreme weather, and in high-dust environments around grain and other bulk products.
Ability to meet requirements for and use applicable personal protective equipment.
Ability to work extended hours, weekends, holidays and as needed.
Ability to use peripheral vision and depth perception for work tasks.
Willingness to travel up to 50%, primarily within a two-hour driving distance of the assigned home office, with occasional out-of-town travel for training and meetings.

Nice To Haves

Two years’ experience handling crop insurance claims.
Two years’ experience as a crop insurance adjuster.

Responsibilities

Build and maintain professional relationships with the Area Claim Supervisor, policyholders, agents and other adjusters.
Record and transmit loss information to accurately determine potential damages according to established FCIC, NCIS and company loss-adjustment procedures.
Complete field inspections; read maps and aerial imagery; measure fields and storage bins.
Use company software proficiently and monitor company communications daily.
Follow FCIS, state and company rules, regulations, policies and procedures for MPCI and Private Products.
Complete initial and ongoing training and certifications required by FCIC and state regulations.
Explain adjusting procedures and related findings to policyholders and agents.
Conduct fact-finding and investigate crop damage; record and transmit information to accurately determine potential indemnities.
Train field claims staff on claim procedures, best practices and compliance standards.
Learn new crops as needed.

Benefits

Two medical plans, including a Traditional PPO and a Consumer Driven Health Plan with a Health Savings Account and employer contribution.
Pharmacy benefits with mail-order options.
Dental benefits, including orthodontia benefits for adults and children.
Vision benefits.
Health Care and Dependent Care Flexible Spending Accounts.
Company-paid life and AD&D benefits, with optional supplemental life coverage for employees, spouses and children.
Company-paid disability benefits with salary continuation payments.
401(k) Retirement Savings Plan with employer contributions.
Paid-time-off programs and company-paid holidays.
Parental leave benefits and an adoption assistance program.
Employee Assistance Program.
Tax-free commuter benefit.
Tuition reimbursement and professional qualification benefits.
Base salary and incentive compensation for regular, full-time employees.