Crop Insurance Adjuster

Sompo International•USA - TX - Working From Home, TX

1d•Remote

About The Position

AgriSompo North America is hiring a Crop Insurance Adjuster to support its Multi-Peril Crop Insurance (MPCI), Private Products, and Named Peril claims group. The position is remote in Texas, ideally in San Antonio or the surrounding areas, and involves up to 50% travel, primarily within a two-hour driving distance from the assigned home office. Occasional out-of-town travel may be needed for training and meetings. The adjuster builds professional relationships with claim supervisors, policyholders, agents, and other adjusters; investigates crop damage; performs field inspections; records and transmits loss information; and determines potential damages and indemnities according to applicable procedures and regulations. The role also involves using company software and communications, explaining procedures and findings to policyholders and agents, completing required training and certifications, and training field claims staff. Actual responsibilities may vary based on daily needs and the customers supported.

Requirements

CAPP certification.
Valid driver's license with a satisfactory driving record and applicable state license.
High school diploma or equivalent, or an equivalent combination of education and experience.
Basic mathematical skills, including addition, subtraction, multiplication, and division.
Effective interpersonal, oral, and written communication skills, with the ability to interact with people at all organizational levels and outside the organization.
Ability to complete documentation requirements.
Analytical thinking, fact-finding, and problem-solving ability.
Ability to remain self-motivated and efficient.
Ability to work both in an office setting and outdoors in a farm environment.
Ability to work independently and as part of a team.
Commitment to exceptional internal and external customer service.
Working knowledge of crop insurance regulations, policies, procedures, and best practices.
Ability to work under pressure and meet tight deadlines.
Initiative and ability to work with minimal supervision.
Strong time-management and prioritization skills.
Ability to lift, push, or pull up to 50 pounds occasionally, including ladders, bushels, and ramps for off-road vehicles.
Ability to walk in agricultural fields for up to three miles.
Ability to climb agricultural storage bins up to 75 feet and climb ladders or work at significant heights.
Ability to climb, crawl, stoop, kneel, and balance; work in confined spaces; and work outdoors in extreme weather conditions.
Ability to work in high-dust environments around grain and other bulk products and to meet requirements for and use applicable personal protective equipment.
Ability to use peripheral vision and depth perception for tasks performed.

Nice To Haves

Two years of experience handling crop insurance claims.
Two years of experience as a crop insurance adjuster.

Responsibilities

Build and maintain professional relationships with the Area Claim Supervisor, policyholders, agents, and other adjusters.
Record and transmit loss information to accurately determine potential damages in accordance with FCIC, NCIS, and company loss-adjustment procedures.
Complete field inspections, read maps and aerial imagery, measure fields, and measure storage bins.
Use company software proficiently and monitor company communications daily.
Follow FCIS, state, and company rules, regulations, policies, and procedures for MPCI and Private Products.
Complete initial and ongoing training and certifications required by FCIC and state regulations.
Explain adjusting procedures and related findings to policyholders and agents.
Conduct fact-finding and investigate crop damage; record and transmit information to accurately determine potential indemnities.
Train field claims staff on claim procedures, best practices, and compliance standards.
Learn new crops.
Travel up to 50%, primarily within a two-hour driving distance from the assigned home office, with occasional out-of-town travel for training and meetings.
Work extended hours, weekends, and holidays as needed.

Benefits

Choice of two medical plans, including a Traditional PPO and a Consumer Driven Health Plan with a Health Savings Account and employer contribution.
Pharmacy benefits, including mail-order options.
Dental benefits, including orthodontia benefits for adults and children.
Vision benefits.
Health Care and Dependent Care Flexible Spending Accounts.
Company-paid life and AD&D benefits, with optional supplemental coverage for employees, spouses, and children.
Company-paid disability benefits with salary continuation payments.
401(k) Retirement Savings Plan with employer contributions.
Paid-time-off programs, including company-paid holidays.
Parental leave benefits and adoption assistance.
Employee Assistance Program.
Tax-free commuter benefit.
Tuition reimbursement and professional qualification benefits.
Base salary and performance-based incentives for regular, full-time employees.