Insurance Adjuster Jobs

About The Position

Requirements

• Bachelor’s degree or equivalent experience.
• Ability to obtain additional insurance licenses within 30 days.
• 3–5 years of file ownership experience handling insurance claims.
• Proficiency in reading and interpreting policy language.
• Skill in assessing and explaining liability decisions, including shared-negligence scenarios.
• Strong understanding of liability and casualty principles.
• Professional demeanor and empathy.
• Familiarity with claims best practices.
• High attention to detail.
• Open-minded approach to problem-solving.
• Ability to maintain high-quality claim handling while ensuring strong productivity.
• Ability to learn quickly and apply new concepts.
• Coachable and committed to professional growth.
• Experience managing complex personal auto claims to closure.
• Recognized as a resource within the team and functional area.

Responsibilities

• Deliver an industry-leading claims experience for policyholders and claimants.
• Verify coverage and determine liability for a wide range of accident scenarios.
• Make prompt and courteous contact with all parties involved in a claim.
• Manage pending claims and associated tasks proactively using strong time management and organizational skills.
• Respond to claim correspondence in a timely manner.
• Obtain detailed accident statements from drivers, passengers, and witnesses.
• Coordinate vehicle repairs and assist with rental reimbursement.
• Contribute to the development of claims guidelines and best practices.
• Recommend potential product developments and process improvements.
• Communicate effectively with customers, peers, vendors, and managers.
• Pursue learning opportunities to expand knowledge of personal lines claims, court decisions affecting the claims process, current claims guidelines, and policy changes and modifications.