Instructional Designer Jobs

About The Position

Requirements

• At least 4 years of instructional design experience for adult learners, including instructor-led training and eLearning.
• A portfolio that includes facilitator guides, participant workbooks, and assessments.
• Working proficiency with eLearning authoring tools such as Articulate 360.
• Ability to work on site in Atlanta to observe classes.
• Bachelor's degree or equivalent experience.

Nice To Haves

• Experience designing business content such as sales, finance, marketing, or leadership.
• Small-business or franchise training experience.

Responsibilities

• Review and accept the contractor's common-core curriculum deliverables against established design standards.
• Maintain facilitator guides, participant workbooks, presentation slides, eLearning, and assessments for the common-core curriculum.
• Attend classes on site, observe delivery, and translate observations into practical design improvements.
• Revise content based on learner evaluations, assessment results, and facilitator feedback.
• Partner with brand subject matter experts to keep learning content accurate as operations change.
• Develop teach-back guides and certification rubrics with the Director of Training.
• Maintain version control and current change logs for all assigned curriculum.
• Keep training broadly applicable across the portfolio while equipping facilitators with relevant examples from different home-services businesses.
• Collaborate with other instructional designers to define where common-core content ends and business-specific content begins.
• Support learning for new franchise owners across the portfolio and maintain network classes focused on sales, leadership, call taking, and management development.