About The Position

The contractor Instructional Designer-Content Creator reports to the Learning & Development department and helps shape the organization’s learning journey. The role creates engaging educational content, collaborates with departmental experts and stakeholders, reviews course curricula created within AEG, and makes final edits before curricula are added to the LMS. Using authoring software and other tools, the Instructional Designer develops interactive learning modules and helps ensure curricula are effective and assigned to the appropriate staff members. The position also provides implementation guidance to encourage adoption of learning content and contributes to a culture of continuous learning and development. The role creates and refines learning materials, supports the implementation and rollout of training programs, and evaluates their effectiveness using feedback, assessments, and performance metrics. It requires collaboration with subject matter experts and cross-functional teams, strong multimedia and graphic design capabilities, and the ability to manage multiple learning initiatives and adapt to changing project needs. Some travel may be necessary.

Requirements

  • Related experience or a bachelor’s or master’s degree in Instructional Design, Education, Learning and Development.
  • At least 5 years of experience in instructional design and adult learning experience development.
  • Proficiency with e-learning authoring tools such as Articulate Storyline or Captivate.
  • Advanced skills in multimedia software for content creation.
  • Strong understanding and application of instructional design principles such as ADDIE.
  • Ability to manage multiple learning initiatives simultaneously.
  • Experience collaborating with cross-functional teams and subject matter experts.
  • Strong graphic design background, including attention to aesthetics, layout, typography, and visual consistency.
  • Experience using AI tools to create and refine graphics, images, and other design elements that support learning objectives and align with brand standards.
  • Excellent written and verbal communication skills.
  • Ability to adapt to changes in project scope and requirements.
  • Strong research skills to propose creative and effective training solutions.
  • Leadership experience or ability to take a lead role in learning projects.
  • Some travel may be necessary.

Responsibilities

  • Develop engaging and interactive training content, including presentations, e-learning modules, videos, printable job aids, newsletters, playbooks, and other materials.
  • Collaborate with subject matter experts to ensure training content is accurate and relevant.
  • Use instructional design principles and software to write, edit, and design content aligned with learning objectives.
  • Research industry trends and best practices in training and development through continuous learning.
  • Enhance learning experiences with multimedia elements such as graphics, animations, video, and simulations.
  • Conduct quality assurance reviews to ensure content meets organizational standards.
  • Review curricula created within AEG and make final edits before adding them to the LMS.
  • Help ensure curricula are assigned to the correct staff members.
  • Assist with implementing and rolling out training programs, including providing implementation guidance to support adoption of learning content.
  • Evaluate training effectiveness through feedback, assessments, and performance metrics.
  • Recommend continuous improvements based on evaluation results.
  • Manage multiple learning initiatives and take a lead role in learning projects when needed.
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