Instructional Designer Jobs

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About The Position

The Senior Instructional Designer serves as the product owner and portfolio manager for Education Services learning content within an assigned business or product domain. The role owns the Business Unit-specific learning portfolio, including learning strategy, curriculum direction, content roadmaps, modality strategy, learning paths, course blueprints, and customer enablement plans. Working across Product Management, R&D, Services, and technical subject matter experts, the role translates complex technical products, customer workflows, and business objectives into effective learning solutions and development-ready course blueprints. It applies learning and development expertise, instructional design principles, and learner-centered methodologies to define learning objectives, audience needs, modality recommendations, assessments, practical activities, and success criteria. The goal is to ensure training drives customer proficiency, product adoption, and intended business outcomes. The role owns courses throughout development, aligns stakeholders on recommendations and priorities, and monitors portfolio health, content performance, learner feedback, customer outcomes, and industry trends to continuously improve Education Services offerings.

Requirements

  • Bachelor’s degree in engineering, a technical discipline, Learning & Development, Instructional Design, Technical Communication, or a related field.
  • At least 5 years of experience in Learning & Development, Instructional Design, Technical Training, Learning Experience Design, Customer Education, or related disciplines.
  • Strong understanding of adult learning principles, instructional design methodologies, learning objectives, assessments, content sequencing, and modality selection.
  • Ability to understand complex technical products and translate them into customer-focused learning requirements, learning strategies, and course designs.
  • Strong analytical, business problem-solving, communication, facilitation, stakeholder management, and influencing skills.
  • Experience gathering, synthesizing, and prioritizing requirements from multiple stakeholders and translating them into actionable recommendations based on customer outcomes, business priorities, product strategy, and data-driven insights.
  • Authorized to work in the United States without sponsorship now or in the future; individuals who need work authorization sponsorship now or in the future are not eligible.

Nice To Haves

  • Experience in industrial automation, software, test and measurement, engineering systems, or other complex technical product environments.
  • Experience developing customer education strategies, learning portfolios, learning paths, certification programs, or customer enablement initiatives.
  • Experience partnering with Product Management, Business Units, R&D, Services, or technical subject matter experts to define learning solutions and portfolio strategies.
  • Experience with digital learning ecosystems, learning technologies, AI-enabled learning experiences, or scalable content development approaches.
  • Technical curiosity and the ability to quickly develop sufficient product and customer workflow understanding to influence learning design decisions and constructively challenge assumptions.

Responsibilities

  • Own and maintain the Education Services portfolio strategy, content roadmap, curriculum direction, learning paths, course blueprints, and certification opportunities for assigned Business Units or product domains.
  • Gather, analyze, and synthesize stakeholder requirements, customer feedback, product roadmaps, support trends, business initiatives, and learning data to develop portfolio recommendations and roadmap priorities.
  • Design technical learning solutions and course blueprints that translate complex products, engineering concepts, and customer workflows into effective learning experiences using instructional design and adult learning principles.
  • Explore and recommend innovative learning approaches, including AI-enabled learning experiences, digital learning technologies, and scalable customer education models.
  • Serve as the primary course owner throughout content development, ensuring solutions align with approved objectives, audience needs, customer outcomes, technical accuracy, instructional quality standards, and portfolio goals.
  • Communicate recommendations, priorities, trade-offs, and readiness decisions while facilitating alignment among stakeholders with competing business objectives.
  • Monitor portfolio health, content performance, learner feedback, customer outcomes, and industry trends, continuously improving Education Services offerings to maximize customer proficiency and business value.

Benefits

  • Market-leading 401(k) and profit-sharing plan.
  • A variety of medical insurance plans, with dental and vision coverage.
  • Family formation benefits and paid parental leave (maternal and paternal).
  • Employee Assistance Program.
  • Tuition reimbursement.
  • Employee resource groups and recognition.
  • Flexible time off plans, including vacation, holiday, and sick leave.
  • Employee development programs and opportunities, including face-to-face and virtual training, mentorship and coaching, project management, and on-the-job training.

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