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The Senior Instructional Designer serves as the product owner and portfolio manager for Education Services learning content within an assigned business or product domain. The role owns the Business Unit-specific learning portfolio, including learning strategy, curriculum direction, content roadmaps, modality strategy, learning paths, course blueprints, and customer enablement plans. Working across Product Management, R&D, Services, and technical subject matter experts, the role translates complex technical products, customer workflows, and business objectives into effective learning solutions and development-ready course blueprints. It applies learning and development expertise, instructional design principles, and learner-centered methodologies to define learning objectives, audience needs, modality recommendations, assessments, practical activities, and success criteria. The goal is to ensure training drives customer proficiency, product adoption, and intended business outcomes. The role owns courses throughout development, aligns stakeholders on recommendations and priorities, and monitors portfolio health, content performance, learner feedback, customer outcomes, and industry trends to continuously improve Education Services offerings.
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Job Type
Full-time
Career Level
Senior

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