Instructional Designer
About The Position
USOSM is seeking a creative and collaborative Instructional Designer to join its Learning & Development Team. This hybrid role combines consulting with the business and hands-on development of learning solutions—including eLearning courses, onboarding guides, job aids, podcasts, and programs—to drive organizational performance and support professional growth. The position also serves as the learning management system (LMS) administrator. The Instructional Designer manages the curriculum development life cycle, from identifying requirements through design, development, implementation, and evaluation. The role partners with subject matter experts and stakeholders across the organization to create engaging learning content and measure its effectiveness and impact. Candidates must provide a portfolio containing eLearning samples and be able to commute to the Irving, Texas headquarters.
Requirements
- Provide a portfolio of work that includes eLearning samples.
- Ability to commute to the headquarters at 500 East John Carpenter Fwy, Suite 300, Irving, TX 75062.
- Knowledge of adult learning principles, facilitation, and learner-centered activities.
- Proficiency with Articulate, Camtasia, and multimedia design.
- Knowledge of learning management systems and virtual learning platforms such as Teams and Zoom.
- Proficiency with Microsoft Excel, PowerPoint, and network drives including OneDrive and SharePoint.
- Strong consulting and communication skills.
- Ability to build relationships with diverse customers, including business owners.
- Ability to write effective copy, instructional text, and audio and video scripts.
- Adaptability in ambiguous environments and situations.
- Strong customer service, multitasking, and communication skills.
- Bachelor’s degree, preferably in Instructional Design or Training Development.
- Proficiency in multiple learning technologies, such as Captivate and Articulate.
- 8+ years of current experience in adult learning; an instructional design background is strongly preferred.
Nice To Haves
- Experience designing, developing, and delivering emerging learning solutions, including gamification, video, micro-learning, and simulations.
Responsibilities
- Manage the curriculum development life cycle, from requirements identification through design, development, implementation, and evaluation.
- Design learning solutions using Articulate, Camtasia, and other software.
- Develop eLearning, job aids, programs, and supporting materials or media, including audio, video, simulations, role plays, and games.
- Gain subject matter expert buy-in through drafting, storyboarding, and training.
- Develop learning content that supports a consistent training experience and improves the employee experience.
- Partner with subject matter experts and deliver learning solutions to all levels of the organization.
- Create assessments, such as tests or quizzes, to measure course effectiveness.
- Develop post-evaluation techniques to measure the impact and success of training curricula.
- Manage multiple projects and deliverables using project management skills to meet timelines.
- Manage and maintain content and programs in the learning management system and vendor learning portals.
- Consult, analyze, and develop engaging, interactive learning solutions.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
