LG Instructional Designer & Facilitator

Channel Partners • Alpharetta, GA

10d • $75,000 - $85,000 • Hybrid

About The Position

Channel Partners is seeking a creative and driven Instructional Designer to join its LG Home Appliance Learning & Development team. The role designs and delivers engaging training to help retail teams succeed and support client results. It combines digital learning development with live and virtual facilitation, in collaboration with program teams, subject matter experts, clients, and creative partners.

The position builds e-learning in Articulate Storyline and Rise, publishes courses to an LMS, and develops training across digital, mobile, webinar, and instructor-led formats. It also develops curriculum and training roadmaps, measures effectiveness, and improves learning content using data and feedback. The role evaluates and pilots AI tools for instructional design and content development where appropriate.

The position requires working at the Alpharetta, Georgia office two to three days per week. Travel, including overnight travel, may be required up to 20%. Evening and weekend work may be needed. The listed pay range is $75,000 to $85,000 per year.

Requirements

• Hands-on, current experience building e-learning in Articulate Storyline and Rise.
• Experience publishing courses to SCORM and confirming tracking works in an LMS.
• Experience delivering live training, both in person and virtually, to adult learners such as retail or frontline teams.
• A portfolio showing Storyline or Rise work and live training experience.
• Strong background in instructional design, adult learning principles, and curriculum development.
• Experience creating both digital and instructor-led training programs.
• Experience working in a fast-paced, multi-project environment.
• Experience with Adobe Creative Suite, such as Photoshop and InDesign.
• Ability to translate complex information into engaging, easy-to-understand learning experiences.
• Strong communication skills and ability to present clearly and confidently to diverse audiences.
• Creative mindset and talent for storytelling and designing impactful learning content.
• Strong organization and ability to manage multiple priorities and deadlines effectively.
• Adaptability and comfort working in a fast-paced, evolving environment.
• Collaborative approach and ability to influence stakeholders across teams.
• Attention to detail and strong editing, proofreading, and quality-control skills.
• Analytical thinking and ability to use data and feedback to improve outcomes.
• Technical proficiency and comfort working across a variety of learning tools and platforms.
• Proactive, solution-focused mindset with a strong sense of ownership and accountability.
• Ability to travel, including overnight travel up to 20%.
• Flexibility to work evenings and weekends as needed.
• Ability to navigate store environments and assist with product demonstrations when required.
• Ability to perform the stated physical demands, including lifting and carrying up to 20 pounds and continuous hand/eye coordination and fine manipulation.

Nice To Haves

• Bachelor’s degree preferred, or equivalent professional experience.
• Familiarity with mobile learning platforms and technologies.
• Retail or home appliance/product knowledge.
• Comfort presenting to groups and using tools such as teleprompters or virtual platforms.

Responsibilities

• Partner with program teams to assess learning needs and identify performance gaps.
• Design and develop training solutions, including e-learning courses, webinars, and instructor-led programs.
• Build e-learning in Articulate Storyline and Rise from storyboard through final build.
• Publish courses to SCORM and test tracking and reporting in the LMS, including content migration to a new LMS.
• Deliver in-person and virtual instructor-led training to retail teams and support train-the-trainer sessions.
• Create storyboards, scripts, graphics, and multimedia content.
• Collaborate with subject matter experts and clients to translate content into effective training experiences.
• Evaluate emerging AI tools and technologies for instructional design and content development, and recommend solutions to improve efficiency, quality, and learner experience.
• Pilot and integrate AI-assisted authoring, content generation, and personalization tools into the instructional design workflow where appropriate.
• Build comprehensive curriculum and training roadmaps aligned with business goals.
• Develop facilitator guides, participant materials, and presentation decks.
• Use Adobe Creative Suite and multimedia platforms to support interactive learning.
• Deliver training content optimized for mobile devices and remote audiences.
• Measure training effectiveness and continuously improve content based on data and feedback.
• Manage multiple projects from concept through delivery in a fast-paced environment.
• Partner cross-functionally with trainers, content creators, and video/media teams.
• Travel, including overnight travel up to 20%, and work evenings or weekends as needed.
• Navigate store environments and assist with product demonstrations when required.

Benefits

• Bi-weekly pay and early wage access.
• Health and wellness benefits plans.
• Paid time off and holidays.
• 401(k) with employer matching.
• Employee discounts.
• Referral bonus.
• Flexible spending accounts for parking, transit, dependents, and healthcare costs.
• Opportunity to work with a growing company that actively rewards and promotes its employees.

What This Job Offers

• Job Type: Full-time