LG Instructional Designer & Facilitator

Channel Partner Solutions. • Alpharetta, GA

9d • Hybrid

About The Position

At A Glance Channel Partners is seeking a creative and driven Instructional Designer for its LG Home Appliance Learning & Development team. The role designs and delivers engaging training to help retail teams succeed and support strong client results. The designer develops e-learning in Articulate Storyline and Rise, publishes courses to the LMS, and leads live and virtual training. They work with program teams, subject matter experts, clients, and creative partners to create clear learning experiences across digital, mobile, and instructor-led platforms. The position requires working at the Alpharetta, Georgia office two to three days per week and may require travel, including overnight travel, up to 20%.

Requirements

• Bachelor’s degree preferred or equivalent professional experience.
• Current, hands-on experience building e-learning in Articulate Storyline and Rise.
• Experience publishing courses to SCORM and confirming tracking works in an LMS.
• Experience delivering live, in-person and virtual training to adult learners, such as retail or frontline teams.
• A portfolio demonstrating Storyline or Rise work and live training experience.
• Strong background in instructional design, adult learning principles, and curriculum development.
• Experience creating both digital and instructor-led training programs.
• Experience working in a fast-paced, multi-project environment.
• Experience with Adobe Creative Suite, such as Photoshop and InDesign.
• Ability to translate complex information into engaging, easy-to-understand learning experiences.
• Strong communication and presentation skills for diverse audiences.
• Creative storytelling and learning-content design skills.
• Strong organization and ability to manage multiple priorities and deadlines.
• Collaborative approach and ability to influence stakeholders across teams.
• Attention to detail, editing, proofreading, and quality control skills.
• Analytical approach to using data and feedback to improve outcomes.
• Technical proficiency and comfort working across learning tools and platforms.
• Proactive, solution-focused mindset with ownership and accountability.
• Ability to travel, including overnight travel up to 20%.
• Flexibility to work evenings and weekends as needed.
• Ability to navigate store environments and assist with product demonstrations when required.
• Ability to sit, stand, walk, bend over, grasp, talk and/or hear, and drive; lift and carry up to 20 pounds; and perform continuous hand/eye coordination and fine manipulation.

Nice To Haves

• Familiarity with mobile learning platforms and technologies.
• Retail or home appliance/product knowledge.

Responsibilities

• Partner with program teams to assess learning needs and identify performance gaps.
• Design and develop e-learning courses, webinars, and instructor-led training programs.
• Build e-learning in Articulate Storyline and Rise, from storyboard through final build.
• Publish courses to SCORM and test tracking and reporting in the LMS, including content transitioning to a new LMS.
• Deliver in-person and virtual instructor-led training to retail teams and support train-the-trainer sessions.
• Create storyboards, scripts, graphics, and multimedia content.
• Collaborate with subject matter experts and clients to turn content into effective training experiences.
• Evaluate emerging AI tools for instructional design and content development, recommend solutions, and pilot and integrate appropriate AI-assisted authoring, content generation, and personalization tools.
• Build curriculum and training roadmaps aligned with business goals.
• Develop facilitator guides, participant materials, and presentation decks.
• Use Adobe Creative Suite and multimedia platforms to support interactive learning.
• Deliver training content optimized for mobile devices and remote audiences.
• Measure training effectiveness and improve content using data and feedback.
• Manage multiple projects from concept through delivery in a fast-paced environment.
• Partner cross-functionally with trainers, content creators, and video and media teams.
• Travel as needed, including overnight travel up to 20%, and work evenings and weekends when required.
• Navigate store environments and assist with product demonstrations when required.

Benefits

• Bi-weekly pay and early wage access.
• Health and wellness benefits plans.
• Paid time off and holidays.
• 401(k) with employer matching.
• Employee discounts.
• Referral bonus.
• Flexible spending accounts for parking, transit, dependents, and healthcare costs.
• Opportunity to work with a growing company that actively rewards and promotes its employees.

What This Job Offers

• Job Type: Full-time