Human Resources Generalist Jobs

About The Position

Requirements

• At least two years of Human Resources or equivalent experience.
• Knowledge of state and federal employment laws and regulations.
• Proficiency with Microsoft Office Suite or related software.
• Ability to use deductive reasoning and analytical and critical thinking in investigations, including sensitive matters.
• Ability to uphold integrity and recognize standards required in a regulated business.
• Ability to comprehend, interpret, and apply applicable laws, guidelines, regulations, ordinances, and policies.
• Ability to make objective decisions and handle difficult team member issues.
• Tact, diplomacy, sound judgment, and the ability to maintain confidentiality.
• Ability to remain professional in stressful situations, complex emotional matters, and difficult conversations.
• Strong analytical and problem-solving skills.
• Ability to prioritize, organize workload, meet deadlines, and manage multiple tasks and projects.
• Ability to work independently, including at a fast pace and in stressful situations.
• Strong interpersonal, teamwork, and relationship-management skills.
• Energetic, reliable, resourceful, and able to demonstrate initiative and creativity.
• Excellent verbal and written communication skills, including the ability to speak distinctly and persuasively.
• Ability to work varied shifts, weekends, and holidays as needed.
• Must qualify for, obtain, and maintain a gaming license from the Illinois Gaming Board.
• Ability to maneuver throughout all areas of the property.
• Ability to lift or move up to 20 pounds, carry up to 10 pounds, and occasionally lift or carry up to 30 pounds.
• Ability to bend, reach, kneel, twist, and grip items while working at an assigned desk area.
• Manual dexterity and coordination to operate office equipment.
• Ability to tolerate areas containing dust, loud noises, and bright lights and to respond to visual and aural cues.
• Ability to sit, stand, or walk for long periods.
• Must present a well-groomed appearance.
• Must be able to read, write, speak, and understand English.

Nice To Haves

• One to two years of Human Resources experience in a hospitality or gaming environment.
• Bachelor’s degree in Human Resources or a related field.
• Bilingual Spanish.

Responsibilities

• Perform HR functions, including team member relations, HR compliance, and team member engagement.
• Support recruiting and hiring as needed.
• Build professional relationships with team members to understand challenges and opportunities.
• Collaborate with department leaders to understand business goals and workforce needs.
• Learn casino operations, guest service standards, and the regulatory environment.
• Serve as a point of contact for team member inquiries and concerns.
• Address team member concerns promptly, conduct investigations, and recommend appropriate action based on company policy, procedures, and employment laws.
• Follow up with departments to ensure compliance.
• Advise management on interpreting, applying, and administering company policies, legislation, and employment law.
• Assist with creating documentation, memos, and department policies.
• Guide leadership on termination processes.
• Represent the company at personnel-related hearings, investigations, and unemployment hearings.
• Work with management and employees to improve work relationships, morale, engagement, productivity, and retention.
• Promote a positive workplace culture through engagement initiatives, events, and recognition.
• Manage deadlines and changing priorities while handling sensitive and confidential matters responsibly.
• Use HRIS systems to process HR transactions and maintain accurate records and data integrity.
• Answer team member benefits questions and liaise with corporate benefits and service centers on escalated situations.
• Coordinate with the third-party leave management administrator to support timely leave management.
• Ensure accommodation requests are completed and compliant.
• Ensure adherence to federal, state, and local employment laws and company policies and procedures.
• Perform other job-related duties as assigned.