Human Resources Generalist

May Institute•West Springfield, MA
•Onsite

About The Position

May Center is seeking an experienced Human Resources Generalist to manage a range of HR operations for its Western Massachusetts schools. The role requires weekly travel between the Chicopee and West Springfield locations. The Generalist supports employees throughout the employment lifecycle, coordinates onboarding, employee training, leave and workers’ compensation activities, and offboarding, and handles HR transactions and employee questions. The role also investigates employee concerns and complaints, supports conflict resolution, and coaches managers on performance and progressive discipline.

Requirements

  • Bachelor’s degree in a related field.
  • At least 3 years of human resources experience.
  • Good working knowledge of labor and employment laws and practices.
  • Workplace investigation experience.
  • Attention to detail.
  • Excellent verbal and written communication skills.

Nice To Haves

  • SHRM or PHR certification.

Responsibilities

  • Facilitate HR activities supporting employees throughout the employment lifecycle, from onboarding through offboarding.
  • Coordinate onboarding activities for new employees.
  • Coordinate employee training related to MAP, Healthcare, and Clinical requirements.
  • Process position and compensation changes, upload employee documentation, and review and approve new hire forms and offer letters.
  • Coordinate activities related to leaves of absence and workers’ compensation.
  • Respond to general HR questions and provide guidance on HR processes and resources.
  • Investigate employee incidents, concerns, and complaints, and support conflict resolution through conflict management and mediation.
  • Guide managers in addressing employee incidents, managing performance, and applying progressive discipline.
  • Support employee engagement through the New Hire Check-in Program, site visits, and employee forums.
  • Coordinate offboarding activities.

Benefits

  • Vacation time and paid holidays, including a floating holiday to celebrate the employee’s birthday.
  • Medical, dental, and vision insurance.
  • Paid training and certification opportunities.
  • Employee Assistance Program.
  • Dependent care flexible spending account.
  • Short- and long-term disability insurance options.
  • Voluntary benefits.
  • Tuition reimbursement and loan repayment assistance programs.
  • 403(b) retirement plan with employer match.
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