HR Services Sales Representative
isolved • , 2d
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HR Services Sales Representative
isolved•,
About The Position
The HR Services Specialist promotes and sells isolved's HR Services solutions to existing clients. The role identifies HR-related challenges and offers technology-driven solutions to optimize workforce management. By building client relationships, the specialist helps organizations streamline HR functions and improve compliance, efficiency, and employee engagement. The role also collaborates with the Talent Services team so clients can access workforce planning and talent development solutions. The position develops expertise in isolved's HR Services offerings, assesses client needs, provides tailored recommendations, and educates clients on HR technology adoption, talent retention, and workforce development. It takes a consultative approach to upselling, works with support and operations teams to deliver a positive client experience, monitors sales performance, and meets sales targets. The specialist may also refer clients to core HCM, Talent Services, and 401(k) solutions when appropriate. This role typically receives general instructions for routine work and detailed instructions for new assignments. It addresses problems of moderate scope, applies judgment within established procedures, and builds productive internal and external working relationships. The position may require up to 15% domestic travel. The employee must be legally authorized to work in the United States.
Requirements
- A high school diploma or equivalent is required.
- At least 3–5 years of experience in sales, account management, or client services.
- Ability to consult with clients, identify needs, and sell solutions that drive business value.
- Strong understanding of industry-specific concepts, regulations, and best practices relevant to the role.
- Excellent written and verbal communication skills, including the ability to engage clients and simplify complex topics.
- Demonstrated success building and maintaining client relationships while identifying upsell and cross-sell opportunities.
- Experience working with CRM systems and sales enablement tools.
- Ability to work independently and collaborate effectively with internal teams to ensure client success.
- Results-driven mindset and commitment to delivering an outstanding customer experience.
- Adaptability to a fast-paced, evolving sales environment and commitment to continuous learning and improvement.
- Must be legally authorized to work in the United States.
- Ability to sit for prolonged periods and work on a computer.
- Must be able to lift up to 15 pounds.
Nice To Haves
- A bachelor's degree in business, human resources, finance, or a related field.
- Experience in HCM technology, financial services, or a related industry.
Responsibilities
- Develop expertise in isolved's HR Services offerings and their impact on workforce management.
- Engage with clients to assess HR needs and provide tailored solutions that support compliance and employee engagement.
- Educate clients on best practices for HR technology adoption, talent retention, and workforce development.
- Upsell HR Services solutions using a consultative, value-driven approach.
- Collaborate with support and operations teams to ensure a positive client experience.
- Monitor sales performance and identify trends to refine sales strategies.
- Meet and exceed sales targets while maintaining a strong focus on client satisfaction.
- Refer clients to additional isolved solutions, including core HCM, Talent Services, and 401(k) offerings, when appropriate.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
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