Inside Sales Representative

theFace HR • Mcpherson, KS

3d • Onsite

About The Position

Exapta Solutions is hiring an Inside Sales Representative to support farmer and customer relationships from its headquarters in McPherson, Kansas. The role serves as a first point of contact for inbound calls, emails, and online inquiries, while also building new business through outbound phone and email prospecting. The representative will work with farmers and agricultural equipment, ask questions about planter and drill performance, and recommend practical solutions. About one day each week, the representative will join territory representatives on farm and customer visits, including equipment inspections and demonstrations.

The representative will process orders, prepare quotes, follow up on leads, coordinate with shipping, service, and operations, and maintain customer and sales information in the company CRM. Success includes learning Exapta’s products, responding promptly and accurately, building a healthy pipeline, growing revenue and repeat business, supporting territory representatives, and meeting approved sales and activity targets once finalized. The position is onsite at Exapta’s McPherson headquarters during standard business hours.

Requirements

• Experience in inside sales, phone sales, customer service, or another customer-facing role.
• Mechanical aptitude and ability to understand equipment concerns and explain practical solutions over the phone.
• Strong listening, communication, and relationship-building skills, with a friendly, professional phone presence.
• Comfort with outbound prospecting and consistent follow-up.
• Organization and attention to detail when handling quotes, orders, and multiple customer requests.
• Ability to work independently and collaborate with a close-knit team.
• Experience with CRM or order management systems, or ability to learn them quickly.
• Valid driver’s license, clean driving record, and ability to travel locally for farm and customer visits about one day a week.
• Ability to work onsite at the McPherson, Kansas headquarters during standard business hours.

Nice To Haves

• Agricultural background; farm experience or familiarity with agricultural equipment is a strong plus.
• Working knowledge of, or strong interest in learning about, planters, drills, seeding systems, wear parts, or related agricultural equipment.

Responsibilities

• Answer inbound calls and respond promptly to web inquiries, turning customer questions into recommendations, quotes, and orders.
• Process orders accurately and coordinate handoffs with shipping, service, and operations.
• Prospect for new business through outbound phone and email outreach to farmers and follow up consistently.
• Ask customers about planter or drill concerns, identify likely performance issues, and recommend appropriate Exapta solutions.
• Build lasting farmer relationships, grow repeat business, and expand existing accounts.
• Support sales representatives by following up on leads, preparing quotes, scheduling visits, and keeping customers informed.
• Join sales representatives on farm and customer visits about one day a week, including equipment inspections and demonstrations.
• Manage follow-up from the first conversation through close and delivery.
• Maintain accurate account, opportunity, activity, and order information in the company CRM.
• Share customer feedback, equipment issues, and competitive insights with sales leadership, product, service, and operations.
• Assist with marketing efforts.

Benefits

• $60,000 base pay; OTE of $70,000–$90,000, dependent on experience.
• Commission on sales.
• Mileage and approved expense reimbursement for farm and customer visits.
• Company-provided computer, phone, and workspace at the McPherson headquarters.
• 401(k).
• Profit sharing.
• 10 days of paid time off.
• 7 paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed