About The Position

The Warehouse Delivery Returns Representative, also described as Route Check-In, validates and records products returned to the warehouse by delivery personnel. The role places acceptable returned goods in the appropriate warehouse storage locations to support inventory management and may also perform inventory control, sales pick-up, shipping, receiving, or other assigned duties. The position is based in Smyrna, Georgia. The representative inspects returned products and invoices, enters returns into the warehouse management system, maintains inventory records, and handles products using warehouse equipment. The work takes place in a non-temperature-controlled environment that may involve heat, high humidity, inclement weather, occasional refrigerated areas, moderate to loud noise, and some dust and fumes from power equipment. The role requires frequent standing and walking, operating a pallet jack or forklift if assigned, and lifting items weighing 50–65 pounds, including some overhead lifting.

Requirements

  • Must be 18 years of age or older.
  • Strong attention to detail.
  • Able to read, write, and perform basic math computations.
  • Able to learn and use company technology.
  • Able to learn and maintain knowledge of the company and its products.
  • Working knowledge of computerized handheld devices.
  • Knowledge of inventory control and quality control.
  • Able to maintain very high proficiency and job standards in a non-temperature-controlled environment with exposure to heat, high humidity, and inclement weather.
  • Able to work occasionally in refrigerated areas and in moderate to loud noise, with some dust and fumes from power equipment.
  • Regular, reliable attendance is required.
  • Able to frequently operate a pallet jack and/or forklift if assigned.
  • Able to stand and walk, reach with arms and hands, lift and carry, and use hands and fingers to handle or feel.
  • Able to perform greater-than-average lifting of 50–65 pounds, including some overhead lifting.
  • Must have close vision, distance vision, and the ability to judge distance.

Nice To Haves

  • Six months of experience in a similar position.
  • Six months of experience and skill operating an electric pallet jack, forklift, and other power equipment.

Responsibilities

  • Visually inspect returned products to verify quantity and condition and compare them with the daily returns list.
  • Verify that returned products are correct and correspond to the assigned customer invoice.
  • Separate satisfactory from unsatisfactory products; record and return satisfactory products to the proper warehouse storage locations, and place unsatisfactory products on a designated pallet for repacking or disposal.
  • Validate that invoices are correctly marked for returned products and forward invoices to customer service for customer credit issuance.
  • Enter returned products into the warehouse management system.
  • Maintain appropriate records to support inventory control, stock rotation, and security.
  • Inspect delivery vehicles to ensure all contents have been removed.
  • Load, unload, move, stack, store, and stage products using a pallet jack, forklift, slip sheet machine, order picker, or other power equipment.
  • Assist with physical inventories as required.
  • Complete and submit a daily power equipment checklist to the appropriate manager.
  • Operate equipment safely and efficiently.
  • Maintain the facility and equipment in a neat, clean, orderly, and safe manner.
  • Assist in maintaining warehouse security.
  • Perform other duties as assigned.
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