About The Position

The Warehouse Delivery Returns Representative, described as Route Check-In, validates and records products returned to the warehouse by delivery personnel and returns acceptable goods to appropriate storage locations to support inventory management. The role may also perform inventory control, sales pick-up, shipping, receiving, and other assigned duties. Work takes place in a non-temperature-controlled environment with exposure to heat, high humidity, inclement weather, moderate to loud noise, and some dust and fumes from power equipment. Occasional work in refrigerated areas may be required. Regular, reliable attendance is required.

Requirements

  • Must be at least 18 years old.
  • Able to read, write, and perform basic math computations.
  • Able to learn and use the company's technology.
  • Able to learn and maintain knowledge of company information and products.
  • Strong attention to detail.
  • Regular, reliable attendance.
  • Able to stand and walk, reach with arms and hands, lift and carry, and use hands and fingers to handle or feel.
  • Able to frequently operate a pallet jack and/or forklift if assigned.
  • Able to lift more than average loads of 50–65 pounds, with some overhead lifting.
  • Must have close vision, distance vision, and the ability to judge distance.
  • Able to maintain high proficiency and job standards in a non-temperature-controlled environment, including exposure to heat, high humidity, and inclement weather; work occasionally in refrigerated areas; and work around moderate to loud noise and some dust and fumes from power equipment.

Nice To Haves

  • Six months of experience in a similar position is strongly preferred.
  • Six months of experience and skills operating an electric pallet jack, forklift, and other power equipment are strongly preferred.
  • Working knowledge of computerized handheld devices.
  • Inventory control skills.
  • Quality control skills.

Responsibilities

  • Visually inspect returned products to verify quantity and condition and compare them with the daily returns list.
  • Verify returned products are correct and correspond to the assigned customer invoice.
  • Separate satisfactory products from unsatisfactory products; record and return acceptable products to proper warehouse storage locations and place unsatisfactory products on a designated pallet for repacking or disposal.
  • Validate that invoices are properly marked for returned products and forward invoices to customer service for customer credit.
  • Enter returned products into the warehouse management system.
  • Maintain appropriate records to support inventory control, stock rotation, and security.
  • Inspect delivery vehicles to ensure all contents have been removed.
  • Load, unload, move, stack, store, and stage products using a pallet jack, forklift, slip sheet machine, order picker, or other power equipment.
  • Assist with physical inventories as required.
  • Complete and submit a daily power equipment checklist to the appropriate manager.
  • Operate all equipment safely and efficiently.
  • Maintain the facility and equipment in a neat, clean, orderly, and safe manner.
  • Assist in maintaining warehouse security.
  • Perform other duties as assigned.
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