Houseperson Jobs

About The Position

Requirements

• Must be 18 years or older
• Must have attention to detail

Nice To Haves

• 2+ years experience in housekeeping
• 2+ years experience in Luxury Hospitality setting
• Commitment to a healthier living environment and embracing the Sensei Way and philosophy espoused and science identified in Dr Agus’ teachings and writings
• Collaborative mentality and the ability to recognize how to get things done as a team
• Self-confidence and composure to accept critique, process it, and apply the learnings to improve
• Resourceful and adaptable, understanding that a big idea can come from anywhere
• Open to learning, developing new skills and professional experiences
• Loves a good challenge
• A strong sense of curiosity
• Embraces feedback and constantly seeks to improve
• Collaborative and knows how to get things done as part of a team

Responsibilities

• Removing trash from work areas to the loading dock/dumpster and removing trash and linen from cleaning carts and housekeeping closets
• Reporting any linen shortages or other discrepancies to the appropriate manager or supervisor
• Maintaining each storage and distribution area ensuring they are clean and organized
• Distributing linen and supplies to designated areas in the hotel in accordance with established par levels in each area
• Delivering miscellaneous goods and supplies to guest rooms and delivering linen and supplies to guest floors
• Making up and delivering roll-a-way beds and baby cribs
• Maintaining cleanliness of guest corridors; sweeping and washing floors, vacuuming carpet, washing walls, dusting furniture and fixtures, cleaning elevators and tracks
• Perform all job duties In a safe manner and abide by all safety policies and procedures
• Adhere to all company and departmental guidelines
• Perform other tasks as requested by supervisor
• Demonstrate warmth and sincerity in all interactions
• Maintain a professional and welcoming demeanor in both verbal and nonverbal communication
• Take ownership of all guest requests and be proactive in ensuring resolution as needed
• Maintain impeccable grooming and personal hygiene at all times and wear uniform as directed
• Uphold Sensei values in daily practices
• Successfully complete all training and certifications needed for the position
• Ensure the confidentiality and security of all guests
• Report all faulty equipment, supply needs, maintenance needs, safety hazards, injuries, and other concerns immediately to your supervisor
• Leadership – Maintain a positive, upbeat role, promote and exemplify Company values and represents departmental objectives and interests to internal and external customers
• Customer Service – Follow up on complaints, questions, and concerns; respond to internal/external customer needs in a friendly, timely and efficient manner
• Teamwork - Develop and promote teamwork and cooperation among co-workers
• Safety – Comply with established safe work practices and attend to all safety-related training provided or made available by the Company.
• Due to the intimate nature of the resort with limited number of guests on property, must assist teams laterally across all departments to lead a seamless guest flow throughout the different resort spaces.
• Other duties as assigned

Benefits

• Competitive Salary
• Robust and comprehensive Health Insurance
• Medical (100% paid HMO), Dental, Vision, Life, Disability insurance and Voluntary Insurance Plans
• Employee Assistance Program
• 401k Plan Matching
• Tax Savings Benefits Plans
• Pre-tax 401l Matching Plan
• Healthcare Flexible Spending Account (FSA) Saving Plan
• Wellbeing Benefit - Monthly allowance for wellness/wellbeing related expenses
• Employee Discount Program