Houseperson Jobs

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Houseperson

Holiday Inn Fargo (Brandt)•Fargo, ND

About The Position

As a Houseperson, you will contribute to the overall guest experience by cleaning and maintaining interior and exterior corridors and public areas to help ensure a positive first impression. You may also assist room attendants with room cleaning. The role is suited to someone with attention to detail who takes direction well and can follow a consistent routine.

Requirements

  • Knowledge of housekeeping and laundry operations and procedures.
  • Knowledge of the proper use and storage of cleaning chemicals.
  • General knowledge of equipment such as vacuums, commercial washers, and dryers.
  • Ability to understand and speak some English.
  • Ability to work in a fast-paced environment.

Responsibilities

  • Empty trash receptacles, remove linens, and identify areas needing immediate cleaning.
  • Clean public areas according to brand standards and management direction, including hallways, elevators, service areas, and stairways.
  • Assist housekeepers and the maintenance team as needed.
  • Stock linen and supply closets to maintain par inventories.
  • Complete deep-cleaning or preventative-maintenance tasks as assigned.
  • Clean other designated areas, including restrooms, offices, and meeting rooms.
  • Ensure hotel property is in working order and report missing articles, damage, or mechanical problems to management or a supervisor.
  • Turn in and log guest property left in rooms or other public spaces.
  • Perform deep-cleaning tasks as needed, such as flipping mattresses and moving furniture.
  • Ensure assigned rooms and tasks are completed within the allotted MPRs.
  • Respond to guest-service issues in a timely, friendly, and efficient manner.

Benefits

  • PTO with immediate accrual
  • Access to 50% of wages prior to payday
  • Discount program for car rentals, travel, entertainment, and other services
  • Worldwide hotel discounts
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Basic Life/AD&D and supplemental life insurance
  • Voluntary critical illness, accident, hospital indemnity, short-term disability, and legal coverage options
  • Employer-sponsored long-term disability coverage
  • 401(k) with immediate match
  • Double time for holidays worked
  • Health Savings Account
  • Employee Assistance Program (EAP)
  • Dependent Care FSA

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