Houseperson

OTH Hotels Resorts • Gettysburg, PA

11d • Onsite

About The Position

The Houseperson maintains the cleanliness, organization, and appearance of hotel public areas while supporting the housekeeping team and helping deliver a high-quality guest experience. The role includes delivering supplies, removing linens and trash, and completing general support tasks to keep housekeeping operations running smoothly.

This is a physically active, property-based position involving frequent movement through indoor public spaces, guest floors, and back-of-house areas. The role requires flexibility to work weekends and holidays based on business needs. Success calls for attention to detail, teamwork, and a commitment to cleanliness and service standards in a fast-paced hospitality environment.

Requirements

• High school diploma or equivalent preferred, but not always required.
• Ability to walk and stand frequently throughout the entire shift.
• Ability to bend, lift, push, and carry 25–50 lbs frequently.
• Ability to work in a physically demanding, fast-paced environment.
• Strong attention to detail and cleanliness standards.
• Good teamwork and communication skills.
• Basic time-management and organizational abilities.
• Ability to follow instructions and uphold brand standards.
• Positive, guest-focused attitude.

Nice To Haves

• Previous housekeeping or hospitality experience.

Responsibilities

• Clean and maintain lobbies, hallways, elevators, restrooms, and meeting spaces.
• Dust, vacuum, and mop floors, and polish surfaces.
• Empty trash bins and replace liners as needed.
• Keep public areas clean, presentable, and well-maintained.
• Deliver linens, towels, and supplies to room attendants.
• Remove dirty linens and trash from guest rooms and service areas.
• Assist with moving beds, furniture, and equipment when needed.
• Support housekeeping operations to ensure efficiency and readiness.
• Assist with preparing rooms for guest arrival, including restocking supplies.
• Respond promptly to housekeeping requests from supervisors or staff.
• Perform deep cleaning tasks as assigned.
• Support room readiness and cleanliness standards.
• Respond politely and professionally to guest requests, such as requests for towels or directions.
• Maintain a helpful, service-oriented attitude and support positive guest experiences.
• Report maintenance issues, including leaks, damage, and safety hazards.
• Ensure cleaning equipment and tools are in proper working condition.
• Communicate issues promptly to appropriate departments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED