Lead Banquet Setup up/Houseperson

HM Alpha Hotels & Resorts•Tucson, AZ

About The Position

The Lead Banquet Setup / Houseperson supports the successful execution of meetings, events, and meal functions by leading banquet setup, maintaining event spaces, and ensuring areas are clean, organized, and properly prepared. The role supports the Banquet team by coordinating setup needs, responding to guest and event requirements, and helping deliver a seamless, professional experience. The position leads and coordinates setup and breakdown for meetings, conferences, weddings, meal functions, and other events. It provides direction to banquet housepersons and setup team members, monitors event spaces, communicates changing requirements to leadership, and supports banquet servers and other team members. The role also handles banquet equipment and supplies, while following safety, sanitation, and property standards. Previous experience in banquet operations, hotel events, catering, hospitality, or a related service environment is preferred. High school diploma or equivalent is preferred. Successful completion of a background check is required before employment.

Requirements

  • Strong leadership and ability to provide clear direction to team members.
  • Excellent attention to detail and pride in presentation.
  • Dependable and punctual, with the ability to manage multiple priorities in a fast-paced environment.
  • Strong communication and teamwork skills.
  • Ability to anticipate event needs and respond quickly to changing requirements.
  • Commitment to maintaining a clean, safe, and organized work environment.
  • Professional, positive, and guest-focused approach.
  • Ability to work effectively under time constraints and meet event setup deadlines.
  • Physical ability to frequently stand, walk, bend, push, pull, and lift banquet equipment and furniture.
  • Successful completion of a background check is required prior to employment.

Nice To Haves

  • Previous experience in banquet operations, hotel events, catering, hospitality, or a related service environment.
  • Previous experience leading or directing a setup, banquet, or housekeeping team.
  • Experience with meeting, conference, wedding, or special event setups.
  • High school diploma or equivalent.
  • Additional hospitality, event management, or related training.
  • Strong hospitality experience, leadership skills, and willingness to learn.

Responsibilities

  • Lead and coordinate banquet setup and breakdown for meetings, conferences, weddings, meal functions, and other events.
  • Set tables, chairs, linens, staging, dance floors, buffet areas, bars, and other event equipment according to event orders and specifications.
  • Review daily event requirements and ensure rooms are prepared before guest arrival.
  • Lead and provide direction to banquet housepersons and setup team members during assigned functions.
  • Maintain clean, organized, and professional banquet spaces, pre-function areas, and service areas.
  • Monitor event spaces during functions and promptly address setup, cleanliness, or equipment needs.
  • Assist with moving, lifting, and arranging tables, chairs, equipment, and other banquet supplies safely and efficiently.
  • Communicate event changes, special requests, and operational needs to the Banquet Manager or appropriate leadership.
  • Support banquet servers and other team members with room resets, replenishment, and other event-related needs.
  • Return banquet equipment and supplies to designated storage areas after events.
  • Follow safety, sanitation, and property standards while handling equipment and maintaining event spaces.
  • Provide professional and courteous service to guests, clients, and fellow team members.
  • Contribute to an efficient, collaborative, and service-focused banquet operation.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision insurance; HSA available.
  • Company-paid disability and life insurance.
  • Employee Assistance Program.
  • Supplemental benefits.
  • 401(k) with match.
  • Employee discounts.
  • Paid vacation and sick time.
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