Banquet Setup/Houseperson

Hilton Rosemont•Rosemont, IL

13d•$21 - $24

About The Position

The Banquet Houseperson sets up, cleans, and maintains meeting and banquet rooms according to service standards established by hotel management. The role involves preparing rooms to specifications listed on resumes and banquet event orders (BEOs), maintaining meeting-room equipment and supplies, servicing rooms during events, and keeping service corridors, pre-function areas, and storage areas clean and organized. The position also responds to customer requests to locate and deliver convention materials and may perform other duties, including moving furniture.

Requirements

Must be able to stand and maintain well-paced mobility for up to 8 hours.
Must be able to maneuver between simultaneous functions and work in limited spaces.
Must be able to bend, squat, and lift up to 75 pounds regularly and continuously.
Must be able to push and pull carts and equipment weighing up to 250 pounds regularly and continuously.
Must be able to bend, stoop, squat, stretch, and perform cleaning tasks.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, hearing, and visual acuity.
Requires manual dexterity to use and operate necessary equipment.
Must be available to work according to business needs, which may involve changes to workdays or work times, including holidays; hours worked are determined by business needs.

Responsibilities

Clean and set up meeting rooms and banquet functions according to specifications on resumes and BEOs or directions from banquet management, including vacuuming floors and cleaning walls, windows, and mirrors.
Care for, move, and store tables, chairs, risers, dance floors, lecterns, and other equipment properly.
Control and store meeting-room supplies such as linens, pads, pens, pencils, and candy.
Service meeting rooms by emptying trash, removing dirty plates, cups, linens, and glasses, replacing items as needed, straightening chairs, and replenishing water as specified or requested.
Keep service corridors, pre-function spaces, and storage areas clean, organized, and unobstructed.
Locate and deliver convention materials to designated locations upon customer request.
Report problem situations or damaged areas to Banquet Management promptly.
Perform other requested duties, including moving furniture and cleaning carpet and chairs.