Banquet Setup/Houseperson

Hilton Rosemont•Rosemont, IL

13d•Onsite

About The Position

The Banquet Houseperson/Banquet Set-Up position is responsible for setting up, cleaning, and maintaining meeting and banquet rooms according to hotel management’s service standards. The role includes preparing rooms and functions according to specifications on resumes and banquet event orders (BEOs), caring for and storing equipment and meeting-room supplies, servicing rooms during events, and keeping service corridors, pre-function spaces, and storage areas clean and unobstructed. The houseperson also delivers convention materials upon customer request and may perform other assigned duties, such as moving furniture or cleaning carpets and chairs. This role works primarily indoors in a temperature-controlled environment. The hotel operates seven days a week, 24 hours a day, and work days or hours may change, including holiday work, based on business needs. The number of hours worked is determined by business needs.

Requirements

Ability to stand and maintain well-paced mobility for up to eight hours.
Ability to maneuver between simultaneous functions and work in limited spaces, while reaching other hotel departments in a timely manner.
Ability to bend, squat, and lift up to 75 pounds regularly and continuously.
Ability to push and pull carts and equipment weighing up to 250 pounds regularly and continuously.
Ability to bend, stoop, squat, stretch, and perform cleaning tasks.
Ability to perform tasks involving grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.
Listening, hearing, talking, and visual acuity, including near vision and depth perception, for communicating and carrying out work tasks.
Manual dexterity to use and operate necessary equipment.
Availability to work according to business needs, including schedule changes and holidays.

Responsibilities

Clean and set up meeting rooms and banquet functions according to specifications, BEOs, or instructions from banquet management.
Vacuum floors and clean walls, windows, and mirrors as part of room preparation.
Properly move, care for, and store tables, chairs, risers, dance floors, lecterns, and other equipment.
Control and store meeting-room supplies, including linens, pads, pens, pencils, and candy.
Service meeting rooms by emptying trash; removing and replacing dirty plates, cups, linens, and glasses as needed; straightening chairs; and replenishing water as specified or requested.
Keep service corridors, pre-function spaces, and storage areas clean, organized, and unobstructed.
Locate and deliver convention materials to designated locations upon customer request.
Report problems or damaged areas to Banquet Management promptly.
Perform other duties as requested, including moving furniture and cleaning carpets and chairs.