Houseperson
Holiday Inn Fargo (Brandt)•Fargo, ND
About The Position
As a Houseperson, you will contribute to the overall guest experience by cleaning and maintaining interior and exterior corridors and public areas to help ensure a positive first impression. You may also assist room attendants with room cleaning. The role is suited to someone with attention to detail who takes direction well and can follow a consistent routine.
Requirements
- Knowledge of housekeeping and laundry operations and procedures.
- Knowledge of the proper use and storage of cleaning chemicals.
- General knowledge of equipment such as vacuums, commercial washers, and dryers.
- Ability to understand and speak some English.
- Ability to work in a fast-paced environment.
Responsibilities
- Empty trash receptacles, remove linens, and identify areas needing immediate cleaning.
- Clean public areas according to brand standards and management direction, including hallways, elevators, service areas, and stairways.
- Assist housekeepers and the maintenance team as needed.
- Stock linen and supply closets to maintain par inventories.
- Complete deep-cleaning or preventative-maintenance tasks as assigned.
- Clean other designated areas, including restrooms, offices, and meeting rooms.
- Ensure hotel property is in working order and report missing articles, damage, or mechanical problems to management or a supervisor.
- Turn in and log guest property left in rooms or other public spaces.
- Perform deep-cleaning tasks as needed, such as flipping mattresses and moving furniture.
- Ensure assigned rooms and tasks are completed within the allotted MPRs.
- Respond to guest-service issues in a timely, friendly, and efficient manner.
Benefits
- PTO with immediate accrual
- Access to 50% of wages prior to payday
- Discount program for car rentals, travel, entertainment, and other services
- Worldwide hotel discounts
- Health insurance
- Dental insurance
- Vision insurance
- Basic Life/AD&D and supplemental life insurance
- Voluntary critical illness, accident, hospital indemnity, short-term disability, and legal coverage options
- Employer-sponsored long-term disability coverage
- 401(k) with immediate match
- Double time for holidays worked
- Health Savings Account
- Employee Assistance Program (EAP)
- Dependent Care FSA
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
