Housekeeping Houseperson Opportunities

Loews Hotels•Tucson, AZ

11d•Onsite

About The Position

Loews Ventana Canyon Resort is seeking Housekeeping Housepersons to clean assigned public guest-room areas and promote good public relations. The role supports room attendants and helps keep public spaces, hallways, linen closets, and equipment clean, stocked, and organized. Team members provide friendly, helpful service to guests and coworkers and follow housekeeping, hotel, and safety procedures. The position involves extensive standing, walking, bending, stooping, and repeatedly pushing, pulling, carrying, or lifting items weighing up to 150 pounds. A flexible schedule, including weekends and holidays, is required.

Requirements

Basic English language skills.
Ability to work as part of a dynamic, quality-driven team.
Customer-service orientation and excellent hospitality skills.
Ability to work a flexible schedule, including weekends and holidays.
Ability to push, pull, stand, stoop, bend, and repeatedly lift or carry items weighing up to 150 pounds during the shift.
Ability to remain on their feet and walk for more than two-thirds of the time; use hands to handle, feel, or point for more than two-thirds of the time; and stoop, kneel, crouch, or crawl one-third of the time.
Listening and communication skills used two-thirds of the time.
Close vision, distance vision, peripheral vision, and depth perception.

Nice To Haves

Previous experience is an asset.

Responsibilities

Report to work as scheduled and in proper uniform, meeting company appearance standards.
Maintain a friendly, positive attitude and provide a positive guest experience, including recognizing returning guests.
Follow Housekeeping Department policies and procedures and use proper radio etiquette.
Respond to, follow, and close assigned HotSOS and other requests using Rexx and the radio.
Help room attendants by emptying trash and soiled linen from housekeeping carts.
Maintain public restrooms, lobby levels, ashtrays, elevators and tracks, ice-machine areas, stairwells, building entrances, and hallways.
Handle guest interactions with excellent guest-relations skills.
Clean back-of-the-house windows as needed and vacuum guest hallways daily.
Use cleaning chemicals as described in department procedures.
Attend scheduled departmental and hotel meetings and training sessions.
Perform duties in a timely and efficient manner.
Keep linen closets clean, stocked, and organized.
Bring trash to the compactor at the end of the day.
Wash guest-room glassware and deliver it to linen closets; bring dirty glassware to housekeeping at the end of the shift.
Notify immediate supervisors promptly and fully about problems or unusual matters of significance.
Maintain equipment and the work area in clean, excellent condition.
Execute emergency procedures according to hotel standards and comply with safety regulations, procedures, hotel policies, and rules.
Recycle whenever possible and remain current with hotel information and changes.
Promote and apply teamwork skills and notify appropriate individuals promptly and fully about problems or unusual matters.
Perform other duties directed by management that are consistent with company policies and procedures.