Housekeeping Houseperson

Outbound Mammoth • Mammoth Lakes, CA

7d

About The Position

This position provides exceptional service to internal and external guests and supports the cleanliness of guest rooms, corridors, housekeeping storage, linen closets, and other assigned areas. The Housekeeping Houseperson follows department and company standards and serves as an ambassador for the hotel.

The role requires maintaining supplies and equipment, monitoring cleanliness and safety in assigned areas, responding to guest inquiries, following procedures for handling potentially hazardous materials, and supporting effective key control and security. The employee must report to work on time according to the posted schedule and be available for varied shifts and flexible schedules.

Requirements

• High school diploma or GED, or a minimum of six months of related experience and/or training, or an equivalent combination of education and experience.
• Ability to understand, speak, read, and write basic English.
• Availability to work varied shifts and flexible schedules.

Nice To Haves

• Previous hospitality experience in a Four Diamond quality organization.

Responsibilities

• Provide exceptional service to internal and external guests.
• Be knowledgeable about hotel services, features, and local attractions and activities to anticipate and respond to guest inquiries.
• Complete assigned general cleaning duties; check with the supervisor for additional assignments throughout the shift.
• Stock cleaning carts, housekeeping storage, linen closets, and public areas with designated supplies and equipment.
• Maintain knowledge of the proper maintenance and use of equipment.
• Monitor and maintain safety, cleanliness, sanitation, and organization in assigned guest rooms, corridors, housekeeping linen and storage closets, and public areas.
• Remove trash and linen; wipe down shelves and counters; vacuum carpets and area rugs; sweep and wax floors; and return improperly stored items to appropriate storage areas.
• Follow required procedures for handling, cleaning, disposing of, or moving objects and materials, and for cleaning up blood, infectious materials, or bodily fluids in accordance with OSHA Bloodborne Pathogen Standards.
• Maintain accurate key control and effective security for keys, buildings, and vehicles.
• Report damages or maintenance problems according to proper procedures.
• Handle lost and found items according to department and company procedures.
• Report to work on time and according to the posted schedule.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED