Housekeeping Houseperson

Omni Hotels & Resorts • Houston, TX

9d • Onsite

About The Position

The Housekeeping Houseperson supports Guest Room Attendants by keeping assigned public spaces—including the pool deck, parking garage, and guest room floors—clean and fully stocked. The role maintains Omni standards and works to exceed guest expectations. Duties also include delivering guest amenities, maintaining housekeeping supplies, helping oversee cabana and towel hut operations, and providing service to guests. The position requires regular attendance according to a schedule that may vary with resort needs, and flexibility to work various shifts, including weekends and holidays.

Requirements

• Ability to work in a fast-paced environment.
• Ability to communicate effectively with fellow associates and guests in person or by cellular telephone or radio.
• Ability to read and understand daily work assignments.
• Ability to lift up to 50 pounds regularly.
• Ability to push or pull up to 50 pounds frequently.
• Flexibility to work various shifts, including weekends and holidays.
• Ability and willingness to stand for an entire shift while performing repetitive work.
• Ability and willingness to bend, stretch, reach, and push moderate to heavy weight.
• Willingness to work in various weather conditions.
• Must be comfortable in and around pools.
• Must be CPR and First Aid certified or willing to obtain certification upon hire.
• Must have excellent customer service skills.

Nice To Haves

• Previous housekeeping experience preferred.

Responsibilities

• Retrieve soiled linen and garbage from guest rooms, room attendant carts, and storage closets, and dispose of them through linen chutes or dumpsters.
• Maintain hallways and report maintenance issues or special cleaning needs, such as carpet cleaning or repainting.
• Deliver guest amenities and special requests to guest rooms, including rollaway beds, baby cribs, refrigerators, and toothbrushes or toothpaste.
• Complete daily, weekly, monthly, and quarterly projects as assigned by Housekeeping Managers or Supervisors.
• Keep stairwells, elevators, and hallways free of debris and room-service trays.
• Organize newly delivered supplies in the housekeeping storeroom and restock floors.
• Maintain regular attendance according to Omni standards and scheduling needs.
• Maintain required personal appearance and grooming, including proper attire or uniform and name tag.
• Clean and maintain the pool facility and parking garage daily.
• Arrange lounge chairs neatly and clean them weekly.
• Supervise cabana and towel hut operations.
• Enforce pool rules to support guest safety and respectfully assist guests or members upon request.
• Thoroughly clean bathrooms, including sweeping, mopping, deep-cleaning utilities, and dusting.
• Provide exceptional guest service.
• Attend monthly department meetings and required company training.
• Provide clean pool towels and remove dirty towels, placing them in the laundry chute.
• Open umbrellas at the beginning of the morning shift and close them at the end of the afternoon shift.
• Patrol the pool area and remove trash.
• Complete other tasks as assigned by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed