Housekeeping Houseperson

CoralTree Hospitality•Mammoth Lakes, CA

About The Position

This position provides exceptional service to internal and external guests and supports the cleanliness of guest rooms, corridors, housekeeping storage and linen closets, and other assigned areas. The Housekeeping Houseperson follows department and company standards and serves as an ambassador for the hotel. The role includes completing general cleaning duties, stocking supplies and equipment, maintaining assigned areas, and following safety, security, and reporting procedures.

Requirements

  • High school diploma or GED, or a minimum of six months of related experience and/or training, or an equivalent combination of education and experience.
  • Ability to understand, speak, read, and write basic English.
  • Availability to work varied shifts and flexible schedules.

Nice To Haves

  • Previous hospitality experience in a Four Diamond quality organization.

Responsibilities

  • Provide knowledgeable and responsive service by anticipating and answering guest inquiries about hotel services, features, and local attractions or activities.
  • Complete assigned general cleaning duties with attention to detail and organization, and check with the supervisor for additional assignments during the shift.
  • Stock cleaning carts, housekeeping storage areas, linen closets, and public areas with designated supplies and equipment.
  • Maintain knowledge of the proper maintenance and use of equipment.
  • Maintain the safety, cleanliness, sanitation, and organization of assigned guest rooms, corridors, linen and storage closets, and public areas; tasks may include removing trash and linen, wiping shelves and counters, vacuuming carpets and rugs, sweeping and waxing floors, and returning improperly stored items to appropriate areas.
  • Follow required procedures for handling, cleaning, disposing of, or moving objects and materials, and for cleaning up blood, infectious materials, or bodily fluids in accordance with OSHA Bloodborne Pathogen Standards.
  • Maintain accurate key control and effective security for keys, buildings, and vehicles.
  • Report damage and maintenance problems using proper procedures.
  • Handle lost-and-found items according to department and company procedures.
  • Report to work on time and according to the posted schedule.
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