Housekeeping Houseperson

Avion Hospitality•San Antonio, TX

About The Position

The Houseperson helps maintain a clean, comfortable, and welcoming environment for hotel guests. The role involves cleaning and restocking guest rooms, public areas, and back-of-house spaces; preparing housekeeping carts; and completing routine and deep-cleaning tasks according to hotel and brand standards. The Houseperson uses cleaning equipment and supplies safely, follows health and safety regulations, reports maintenance issues or damage, and supports efficient hotel operations. The role requires a friendly, service-oriented approach, reliable attendance, attention to detail, and the physical stamina and mobility needed to perform cleaning duties. Scheduling varies with hotel needs and may include different shifts, weekends, and holidays.

Requirements

  • Previous experience in housekeeping or cleaning roles is preferred.
  • Strong attention to detail and organizational skills.
  • Ability to work independently and as part of a team.
  • Good communication skills.
  • Physical stamina and mobility to perform cleaning duties.
  • Knowledge of cleaning chemicals and proper handling procedures.
  • Flexibility to work various shifts, including weekends and holidays.

Nice To Haves

  • Previous experience in housekeeping or cleaning roles.

Responsibilities

  • Approach interactions with guests and employees in a friendly, service-oriented manner.
  • Maintain regular attendance according to scheduling and hotel needs.
  • Maintain personal appearance and grooming, including wearing the required uniform and name tag.
  • Follow Avion Hospitality standards and regulations to support safe and efficient hotel operations.
  • Thoroughly clean and restock the required number of guest rooms per shift.
  • Prepare housekeeping carts with guest supplies, cleaning supplies, and linens before cleaning.
  • Remove trash and dirty linens from guest rooms.
  • Clean and maintain guest rooms, public areas, and back-of-house spaces according to established standards.
  • Change linens, make beds, and replenish toiletries, towels, and other supplies.
  • Use and store cleaning equipment and supplies safely, including handling cleaning chemicals properly.
  • Report maintenance issues or damage to management promptly.
  • Assist with special cleaning projects and deep-cleaning tasks as needed.
  • Disassemble room furniture or other items when needed for deep cleaning.
  • Perform deep-cleaning tasks that may include changing AC filters, cleaning AC coils, touching up paint or scratched furniture, and rehanging closed sliding doors.
  • Perform other tasks as assigned by a supervisor or manager.
  • Follow health and safety regulations to maintain a safe environment for guests and staff.
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